Dave & Buster’s review: area manager and hostess ( 1 comment)

On the 10/22/19. My sister nephew niece and I went to this location to watch the opening season of NBA with the Lakers/ clippers game being the season opener. Game was at 7:30. We arrived at 6:30. Was told it'd be 1 to 1 1/2 hours wait. That's fine. Took my nephew to play games and walked around. At 7:45 I asked the hostess how much longer? She said 30 mins.. at 8:15 went back to ask how much longer? She said 30 minutes. Now I'm getting pretty frustrated that would mean 2 hours and 15 minutes later than what we were told. I was more upset that she didn't even care to explain the hold up. I had a 3 months old and a 7 years old with me. Asked her what the hold up was and she shrugged and rolled her eyes. Asked for the manager and he was standing next to her and she smuggly smiled at me as if she knew he was going to have her back. She was right. He said sorry nothing we can do. You're welcome to leave. We asked for his name and he rolled his eyes and said it's downstairs (name is Pannera Sa and he's the area manager) hostess name is "Justine") as we left he told her " don't worry about them and laughed)