The complaint has been investigated and
resolved to the customer's satisfactionResolved Custom Silk Creations — BBB rating
resolved to the customer's satisfaction
Here is an excert from the BBB hot topics for February 2017- I have included the url so you can see it for yourself- btw- she is up to 29 complaints in the last year- please think twice before using this company- she has scammed too many people and I really don't want you to go through what she has put some of us through.
3. Custom Silk Creations has established a pattern of complaints from consumers nationwide. Consumer complaints allege that products ordered and paid for were never received, poor customer service, and lack of communication from the business. The company failed to respond to or resolve 16 out of 24 complaints processed by the BBB since the firm’s BBB file was opened in November or 2017.