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CreateSpaceScammers

A Review updated:

In August I entered into business with CreateSpace for the purpose of printing and selling books I wrote exclusively to the Amazon marketplace. I ordered 15 proofs in order to make sure that the quality and availability of the books were up to par with the market standards before posting them on the Amazon list. To date, I have only sold 3 books through them, and I have not been paid timely. Their site help page for payments had said "we pay you within 30 days after the end of the month in which the book has been sold, net of any adjustments or returns." I sold the books in August and September, and when I contacted them in November when I found that the money had not been deposited in my bank account, they suddenly turned around and said that I had to have an accumulation of $20 before I would be paid anything at all. When I went onto their community forums to investigate, I found out that they had changed the accumulation twice since I signed on, without any notice to anyone. Certainly not to me. CreateSpace is a subsidiary company of Amazon, which has grown so complex in its accounting practices that it stands to reason that many people will not get paid, ever. Some authors have complained that they never sold a single copy of a book through CreateSpace for over a year. After having already been scammed by LULU, another self-publishing company offering the same services, you can imagine my extreme anger at this betrayal of my trust. I am not the kind of person who goes into a venture blindfolded. But if I have micromanage every single thing that goes on at a company which is suppposed to know what it is doing, then I am better off not using them in the future. And neither should anyone else.

Responses

  • Ma
    Mark A. Stanley Mar 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have published four titles through Createspace from [protected]. Four different subjects: Compost Tea Making (Marc Remillard), Solar Flare Survival (Marc Remillard), The Sacred Spring of the Blood Royal (fiction by Mark Stanley), and Creating World Class Red Wine (Mark Stanley). I am the author of all.
    Now that Amazon has swallowed Createspace I am pondering as to how I shall proceed to publish two more fiction books. Self-published fiction is a tough sell, unless one is lucky or aggressive.
    I did not purchase Library of Congress # for any titles yet (mistake). I also previously allowed Createspace to assign an ISBN# for each one, and I'm not sure about the wisdom of that choice. So far I can only report positively about Createspace, but Amazon seems more opaque, or at least predictably techy (difficult).
    Sales have been declining, and I simply cannot figure out why. No, I have not promoted lately, but the winemaking book is absolutely the best of it's genre by far(truth, no arrogance), and sales lag, compared to other similar books in it's genre. That sales curve should at least be steady. So I checked out the accounting at KDP, and compared to Amazon deposits into my LLC it all seems honest.
    Two of my how-to titles would be selling to libraries but are not since they have no Library of Congress #. I am wondering about un-publishing and re-publishing with different titles to capture more sales.
    Any ideas?

    0 Votes
  • Ni
    Nikki Ty Tom Mar 22, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I used CreateSpace for my first book and it was a terrific experience. I wanted to prove to myself that I could create a professional quality book for the price of the one required proof copy. Which was at that time $2.75. I didn't go into this adventure thinking I would become an overnight sensation in the publishing world. I wanted a beautifully produced book to honor my mother's inspiring life ... and to give to friends and associates. True, I worked my tail off for six months. I learned to proof read and to format. I learned the technical terms for printing. It was an adventure.

    The result, "Bird Songs" was beautiful from the lovely glossy cover, to the perfectly printed photos and text. I sold dozens in my little shop just by laying a pile of them on my counter. And it wouldn't have occurred to me to quibble about the few dollars worth sold through Amazon. I recommend this experience to anyone who wants to learn the details of publishing and who craves the thrill of holding your own book in your hands.

    Now I have the confidence to approach an agent for my next book, which is a commercial one. And I'll be proud to refer to my CreateSpace book as proof of my sincerity and writing skills. Thank you, CreateSpace.

    0 Votes
  • Ev
    Eva Newberry Mar 11, 2019

    Now that Createspace is out of business what happens to the accounts. Where is the money for the sale of my book from 2016 to 2018?

    0 Votes
  • Ma
    Mark A. Stanley Mar 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @Eva Newberry Check out your account at KDP. It took me awhile to translate their accounting, but it seems accurate. Make sure the deposits are not listed as "failed" Then check out your bank account where you should be receiving deposits.
    I just did this, because I cannot figure why my sales are lagging

    0 Votes
  • Ev
    Eva Newberry Mar 11, 2019

    Amazon and Createspace sent me a 1099MISC for the sale of my book( income tax in the amount of $837.00), of which I never received and of today 3/11/2019 I don't know where the money went. I did not get it.

    0 Votes
  • Ni
    Nickolaus Pacione Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This is where I am at now. Don't feed Creeger's plagiarism addiction as you might add to her addiction to bath salt snorting too -- all the plagiarism scandals are on her head. I was with them from 2008 to 2015 they lied to my face, not telling me they were booksurge. I will tell you The Book Patch keep it all when you do your markup, your money is in the 190-220 page count class, careful with higher page counts because at cost it's higher than Lulu.com but you see a strong result if done right. Take your tools http://www.pdfsam.org then strip out your ISBN at CreateSpace -- turn a new copyright page then merge them. Use http://www.docupub.com to assemble them too.

    Comments

    0 Votes
  • Ni
    Nickolaus Pacione Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Both Lulu.com and CreateSpace.com lied through their teeth, I was plagiarized because of the latter and caught Creeger job shaming when I was booted so they have a scandal on their hands of textbook fraud. I work with The Book Patch now a family business where you need http://www.docupub.com to merge files like Lulu.com and arrange covers like your CreateSpace custom covers but front for your ISBN for $25.00-$50.00 then work with http://www.bookow.com to make the barcode.

    0 Votes
  • Za
    Zak Shirey Sep 10, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I woke up this morning to $182.22 charged to my bank account, but ive never heard of Createspace before . I knew nothing about it or that it even existed till this morning . why am i being charged for it? Now i cant get a responce to any types of communication.

    0 Votes
  • Dh
    d_hajek Jun 26, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have published several books with CreateSpace,
    (Introduction to Computers, Introduction to Computers 2018 Edition, Introduction to Computer Graphics, Introduction to Computer Graphics 2018 Edition, Life and Times of Harry Wolf 2018 Edition)
    mostly as a way to provide my students with affordable textbooks.
    (Harry Wolf was actually more of a hobby and experiment in how to use CreateSpace, not a textbook.)
    My writing is probably not up to the standard of other authors in the field, but when the cost of a text gets to 3 digits, I am pretty sure none of my students are going to buy it, and a textbook that nobody reads is not an effective learning tool.
    I never expected to get rich as an author, don't have time to do promotions and don't have the personality or inclination to be a salesman. That being said, I have been very happy with CreateSpace. Easy to use. Costs nothing unless I choose to order physical proof copies, and/or demo copies to distribute to colleagues or use some of their paid services (which I have not.)
    Amazon has, in fact done some promotion of my books, and they have been adopted at 3 other universities that I know of.
    I have not experienced the limitation of minimum $20 payments that other commenters have reported. I have been getting payments at the end of every month (for the month ending 30 days earlier) and normally for amounts less than $20, sometimes less than $1.00

    0 Votes
  • Ch
    Christopher R Michael Jun 01, 2018

    I have used CreateSpace and it's been a wonderful experience. My latest book, "Chestnut Ridge, " is perfectly formatted and they helped me create a great cover. I haven't had any problems with them. I don't know why these people are complaining. I honestly think it is a great way to get published. But, as someone else said above, you have to be a good writer and have a good story to tell, plus you have to know how to promote the book. I am still struggling with promotion, but am learning every day.

    0 Votes
  • Ch
    Christopher R Michael Jun 01, 2018

    @Christopher R Michael Oh, and if you're interested search for "If Only You Were Gone" and "Chestnut Ridge" by Christopher R Michael on Amazon. But, like I said, CreateSpace hasn't been a problem at all for me.

    0 Votes
  • Be
    BestSellingAuthor43 Mar 22, 2018

    These complaints sound like competitors making up stuff.
    This is called "professional jealousy" and is very very common today.
    Just because someone wrote something on the internet doesn't make it true ;)

    0 Votes
  • Au
    Author09111 Mar 22, 2018

    I used another self publisher for a few years. About 6 years ago I switched to CreateSpace.
    I have 14 books now and now NOT 1 complaint.
    Createspace is the best, turnkey publisher an author could possibly have!!!

    They never miss a beat and have 24 hours customer service!!!
    Super satisfied!!!

    0 Votes
  • SimoneGallina Mar 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    apropos, as Amazon Author, I'm dealing with shipping of the infamous CreateSpace Proof of Print, which, supposedly, should be a SAMPLE; I had to pay more than the 10% of final value amount, detailed by Amazon on the parcel, to pass the Custom here in India. As if it was a good for sale!
    I know that Trump and Modi are plotting to Make Your Country Get Worse Again, but it is simply ridiculous that CreateSpace does not apply basic fees for printed matter all over the Globe.
    And yes, I agree fully with Andersen.

    0 Votes
  • Ke
    Kenneth Anderson Apr 15, 2017
    This comment was posted by
    a verified customer
    Verified customer

    If you want to make money self publishing you have to do two things: write content worth reading and market it like mad. Between create space and kindle self publishing I sell about 10 books per day because I did the work. Create space likes it when you sell books because that's where they make their money since the service itself is free. But some people can't help but look a gift horse in the mouth.

    0 Votes
  • Di
    Didi Pershouse Mar 10, 2017

    I published "The Ecology of Care: Medicine, Agriculture, Money, and the Quiet Power of Human and Microbial Communities" through create space a year ago and have sold over 1000 copies, and have been paid for every one. They are available to answer questions with hardly any wait times over the phone, which is amazing. The book doesn't look self published, thanks to the fact that I hired a professional book designer, a cover designer from Random House, and a top-notch copy editor. It took 9 years to write, and many many many rounds of editing. You can browse what it looks like inside here: https://www.amazon.com/Ecology-Care-Agriculture-Microbial-Communities/dp/069261303X/ Using the off-white paper and a good font, and having illustrations helps.
    The first month I made over $1000 in royalties and yes, I had to wait a couple of months to get the check, but it was worth waiting for. When the book was under contract with a publisher I would have gotten about 50 cents a copy in royalties, and still would have had to do a lot of my own marketing. As it is, I get $7 a copy in royalties. The only drawback is that my hometown library doesn't take self published books. Their loss.
    I am very pleased with Create Space. Didi Pershouse

    0 Votes
  • Al
    Alexie Linn Nov 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I use CreateSpace and have had sales as well as payments deposited for me since early 2015. I paid no fees to anyone to publish. Someone is either lying or greatly confused.

    0 Votes
  • Pu
    PublishedWord Sep 15, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I am so glad that my experience with Createspace has been great. I have always been notified of a sale through my email as well as on my member board. Money has always went to my bank account as scheduled. Proud of my books and proud of my sales that I ADVERTISE TO MAKE. Help from newspapers, radio stations and word of mouth is a big plus. Great Job Createspace.👌🏾

    0 Votes
  • To
    Tom Olsen Sep 14, 2016
    This comment was posted by
    a verified customer
    Verified customer

    CreateSpace has a NO RETURN POLICY. I was linked only to a 2nd Edition of Survival Medicine Handbook. There is a 3rd Edition. I called Customer Service and said I wanted to return the 2nd Edition and get the newer 3rd Edition. I was told Create Space has a NO RETURN POLICY. I have bought items on the Internet for many years and find CreateSpace way of doing business to be extremely sleazy. Obvously, I will never buy from them again and will place their name into the slime in any possible word of mouth encounter I can work their name into. "Into the mud slime queen". Your name now mud in my social sphere. Sorry self published authors, try another self publishing company that is reputable. I have bought from Lulu without issue.

    0 Votes
  • Ri
    Richard Johnson Apr 28, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Yes Create Space use author like toilet paper flush down toilet it been about year and four book's Publish through Create Space no royalties .This another Company not regulated steal on back of authors.I hope have conscious and sleep at night.

    0 Votes
  • Jo
    John E. Wright Feb 25, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Createspace has printed all five of my detective-fiction novels plus a short story and a very short non-fiction biographical and one political non-fiction compilation of my past blogs. Orders for my books I've place have been handled quickly and professionally. I am thoroughly satisfied with their Product and their Customer Support staff. What's to complain about

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    0 Votes
  • An
    Annie Gaddis Jan 01, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Am interested in knowing how much was spent on advertising the books, and where. If you're not advertising, you're lucky you sold even ONE.

    0 Votes
  • Ed
    edwin's sister Nov 01, 2015

    I have published 2 books with Create Space and have had NO PROBLEMS at all. When publishing, one must keep realistic expectations.

    0 Votes
  • Je
    Jeffrey p Johnson Sep 30, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I just published two books with create space and thus far am not disappointed. I tried agents, publishers the whole game and got nowhere, don't get me wrong, I will continue to try that route endlessly with the other novels I am working on. In the meantime I have had a great experience with create space, of course I have to shamelessly self promote and it helps that my books are nicely priced. I can buy many copies at a low rate that I hawked from my car at gas stations and while renting tables at swap meets on a recent trip around the country. I have not sold impressive stacks but I did get some sold and spread the word. I even purchased 4 X 6 cards with the description of one of the books to hand out for free. Who knows how well I'll do but createspace makes it easier then paying hundreds of dollars to a vanity publisher.

    0 Votes
  • Up
    upset author May 15, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I wouldn't recommend anyone to use createspace. They are nothing but a HUGE waste of time. I 've tried to use their services twice and was not impressed. They want your book to be perfect, yet they provide a flawed service to authors.

    0 Votes
  • Ma
    Marc Libidinsky Apr 02, 2015

    "Bread Upon the Waters" by Marc Libidinsky was offered in the CreateSpace estore and on Kindle, as well as softcover. I won't complicate the story, but here are some of the facts. I found out that I had been "sold out" by someone at createspace/Amazon and my PDF ended up in the hands of some pirate sites. My losses due to copyright infringement last year exceeded $200, 000. I needed proof, and I have a double degree in IT and Mathematics, so I went after one of the pirate sites, and was able to prove that someone at CreateSpace/Amozon was in collusion with one of these pirate sites. The other pirate sites simply download from "patient zero" and likewise offered the PDF of my book. I further proved that the damages to me and other Indies exceeded $10, 000, 000 . When I took all the evidence that I had to the FBI, the FBI's Cyber Crime Unit validated my information and opened a criminal investigation. The FBI counseled me to contact Amazon to try and come to a settlement, which if reached would let Amazon off the hook in the criminal investigation. I contacted Amazon Corporate and Create Space with the exact same emails. I was "paid a visit" each time I reached out to them...Some B*&%#$D sent someone to intimidate me from pursuing the matter. The matter is now out of my hands, and fully the burden of the FBI. Good luck Amazon!

    The claims made here are truthful and historically accurate, and definitely not a fiction.

    Marc Libidinsky

    Author of "Bread Upon the Waters" and "Rise of The Beast"

    1 Votes
  • Gw
    Gwendolyn Olmsted Mar 23, 2015

    CreateSpace is a publishing company. they are not a marketing company, nor do they advertise.

    The people responding tho these are complaints about $20, and $25. They honestly should't even be allowed to publish books. It is the author's job to market their book. CreateSpace is a Godsend for authors to get their works out there---for free. Very few other self publishers can publish--for free, Most want $1000, yes, that $1000, not $100, just to publish your book.

    Please fell free to review my literary works of art under Gwendolyn Olmsted...

    0 Votes
  • Br
    brenchris Mar 03, 2015

    There is a minimum amount to be accumulated before payout. Who wants to be paid less than $20.00 anyway?
    I have not received payment either because I have not met the minimum threshold, but I am not worried.
    I will continue to use Create Space and Amazon.

    0 Votes
  • Br
    brenchris Mar 03, 2015

    Who wants to collect less than $20.00 anyway. I am very satisfied with Create Space and Amazon Kindle. I have not yet been paid by either, because I have not yet achieved the minimum threshold. But I am not worried. I will continue to use them.

    0 Votes
  • Mo
    Movie Serpent Dec 20, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Seems createspace and amazon publishing can't be trusted. I had an issue with their reporting practices on one of my titles and decided to contact them to get to the bottom of it. Their reply was a general form response, leaving none of my concerns addressed. So, since I lost confidence in their business practices I requested that they retire all of my titles - not only did they, they also closed my account, leaving me with no way to access all of my reporting for the last seven years. And I had a balance owed! I did finally get a level headed rep to make my account available, as to have access to the vital sales information. During the questioning of their reporting practices I was notified that they were pulling my best performing title - "Okay, fine", I thought - when I asked for a reason why they did they wouldn't give me one, nothing, just that they were doing it.
    Now mind you, that this was, and still is an account that has been in good standing for over seven years - never an issue until I questioned their accounting practices... Seems that amazon.com and createspace don't like being questioned about their business practices. I actually made them a decent amount of money over the years... Can't help but to wonder how much money they have stolen from me.

    0 Votes
  • Be
    Betty69 Dec 14, 2014
    This comment was posted by
    a verified customer
    Verified customer

    CreateSpace offers wonderful value for what it does. If you are computer savvy you can get a book ready for sale at no cost at all. Then you can purchase your books in a completely finished format at a cost so low that I defy you to find anywhere else where you could get the manuscript copied--much less printed and professionally bound--for the same amount. You are the publisher of your CreateSpace book. They are not Random House. They don't pay you. They don't promote you or your book. Maybe you will never sell any to the general public, but you can purchase copies and sell them or give them to your friends. Meanwhile, someone may buy it and you will be thrilled.

    0 Votes
  • Li
    Linda Rettstatt Oct 23, 2014

    I've published three times with CreateSpace. I'm also multi-published with three independent presses. CreateSpace terms regarding the minimum for payout on royalty is about the norm, in line with those presses. I've had a very positive experience with them so far. You have to remember that they are NOT a publisher. They are a POD company. They provide an avenue for you to get your book into print and offer options for listing your book on a variety of venues. You are the publisher. I've found CreateSpace easy to use in terms of getting my book formatted and ready to go. Their printing is high quality. They don't charge any set-up fees. They've delivered to me what they promise and what I expected. I'm sorry some folks have had a negative experience. But be sure you've read and understand exactly what they offer and what they don't offer.

    0 Votes
  • Fr
    Frank Severino Sep 20, 2014

    When you sign on with a POD, the notion that you are going to sell thousands of books becomes moot. That is, unless you bust your butt like some of the folks have said. It can be done, but not likely. Most of us are self-publishing to achieve a personal goal of actually getting one of our works into print. I have published three, and I know that because of the constraints of the POD industry and the fact that everyone and his dog (usually Border Collies) has written a book, it's on me to promote and market my books, which I am trying to do. There are just way too many books being churned out, and many of them are not well written. So boys and girls, sit back and give your self a high five. You accomplished something most people will never do in their lifetimes. And put way those brochures on retirement villas in the Caribbean. You'll be getting up for work like the rest of Monday morning.

    0 Votes
  • Do
    Don Rankin Jul 23, 2014

    I'm sorry to hear of your difficulties with createspace. My experience is just the opposite.
    I self published with Create space in 2011. They have been very good for me. I was published 5 times by Watson-Guptill (now a part of Random House). I have no complaints with Createspace. Amazon has had some problems about confusing two of my books but I have done a work around. You can check me out by going to http://www.createspace.com/3657628 or search ISBN [protected].
    I am a real author and I let my royalties build up and get paid upon request. No hassles, no problems.

    0 Votes
  • St
    starfish88 Jun 16, 2014

    Hi!
    I was wondering if anyone knew how Createspace handles copyrights? Is it up to the author to obtain one in order to protect their work? Or is this something that is handled in their contract?
    I'm looking for a decent way to publish my first book. Originally I was going to use Lulu, but people told me not too.

    0 Votes
  • I have published three books through Createspace and I get my royalty payments on time with no issues whatsoever. Createspace doesn't market your book for you. If an author isn't making any sales, it's because they are not selling their product. As an Indie Author you become your everything: marketing, PR, editor, cover designer. You get out of it what you put into it. I published my first book in November 2013, the second in December and the 3rd in February. With luck and perseverance I have landed on the Amazon top 100 best paid sellers three times! Hard work gets results. Authors shouldn't blame createspace for lack of sales. Instead, try doing everything you can to make your book successful. I love helping other authors, so if you need some suggestions or ideas contact me on my website, www.shelley-fiction.com. I don't charge for my services. I do it because I'm a fiction lover.

    0 Votes
  • Same old issue! No one there able to solve this?

    Beyond frustrations: I'm an author, musician, movie maker, radio producer, frequent guest on the radio, blog writer, YOU TUBER, so I can get a lot of exposure with things I write, music, etc. Right now, CreateSpace has got me worried that it's either a scam, ran by incompetent workers, or has customer services that sucks BIG TIME! Back in Sept. 2013, I did a music-movie: 1st Movie of COVERT COSMIC CRUISERS' BEST MUSIC - [protected]. Though a lot other titles have gone up and approved, this one still kept getting rejected in the name of the art work is not the right size, when it IS!

    With all the mention by way of radio, blogs, e-mails radio news letter listings, etc., sale for over 58 different items, books, music CDs, radio show archives, movie & another on the way, have been disappointing! No sales for most things, except over a two or three year period, some items here and there. Makes you wonder if sales of items are more than what is actually presented.

    9-2013, I started getting notices by e-mails about the same thing.

    [protected] e-mail sent from Createspace, claiming that the art work to the movie is not 1200 by 1600. After getting more e-mails about the same issue, I wrote in an e-mail, 12-29-2013: “I did change the Title art work to the 1200 by 1600 and sent in several copies, months ago!”

    12-30-2013, Email from CreateSpace: “Upon further investigation I can see that your files are currently undergoing our file review. They will contact you once the review has completed.”

    I start getting real mad and wrote: “This is the 3rd or 4th time that I keep on getting the notice that the graphics for this Music film CD doesn't meet the required size, when the others before them did, because I sent them again, and again, and again.”

    [protected], email from CP: “Upon reviewing this title I was able to see you have updated your artwork to the correct size and resubmitted it to our Disc team.

    2-1-2014: “Clarify, "cannot include the DVD logo" do you mean by this it can have the title of the music-movie that it is going to be listed as, on the art works itself?”“ I am sorry to say the artwork does not meet our requirements, I understand that this can be frustrating please resubmit following the requirements exactly."

    So I changed it, made sure it was the right size, didn’t have any so called logos.

    Then I get this, AGAIN! 2-1-2014, after so many attempts to get this resolved, I sent a real pissed off e-mail, sent an attachment to show that the new art was the right size, was a jpeg, didn’t have any CD logos.

    2-4-2014, from different CS responders: “Your artwork was previously rejected as it was sized incorrectly. You submitted your artwork at 1448x1600 pixels instead of 1200 x 1600 pixels.”

    So I double checked it, IT WAS THE RIGHT SIZE! So I wrote: “Here is the art work again, I checked it, it's 1200 X 1600 pixels, this is now the 6th or 7th time attempting to meet all your required issues. Now what?"

    2-6-2014, different CS rep.: “Thank you for contacting us in regards to your Amazon Instant Video title. I reviewed the image you attached and I can confirm that it is sized appropriately at 1200 x 1600 pixels."

    So now, as of this date, it suddenly becomes the RIGHT SIZE!

    3-8-2014, then, about a month goes by and I get this from CS a different rep.: “Thank you for contacting us regarding your title... I got your message, and can see that we need to do some more research. I am connecting with our Disc team in order to get the best answer. You will hear from us within one to two business days.”

    Then, [protected]: “Thank you for your patience while we investigated your support request. After connecting with our Disc on Demand Team, I can advise. I can confirm that we have approved the artwork for your Amazon Instant Video title... We will make every effort to have your Amazon Instant Video content live in approximately 60 business days on your Amazon.com detail page..."

    60 FREAKING DAYS!? IT’S ALREADY BEEN 9-2013 TO [protected]!

    [protected], CP Team: “The Amazon Instant Video image we received for this title doesn't meet our specifications for proper viewing. This image needs to be a JPEG and measure exactly 1200 pixels wide by 1600 pixels high.

    SO IT DID, NOW IT DOESN’T, BUT THEN IT DID ALL ALONG, OVER AND OVER AGAIN, BUT NOW IT DON’T! WHAT THE FREAK IS GOING ON AT CREATESPACE?


    BEYOND FREAKING MAD, I CALLED THEM UP, TALKED TO A SUPERVISOR, IT'S IN THEIR HANDS. I SERIOUSLY HAVING DOUBTS NOW ABOUT THIS COMPANY. I WONDER IF IT WILL MAKE A GOOD SERIES OF RADIO SHOWS & REQUIRES INVESTIGATIONS & FURTHER REPORTING ON!

    1 Votes
  • Ki
    KimReece Feb 18, 2014

    I've been using Createspace since 2009 and I have never had any trouble with them. They've never charged me a dime other than when I purchase print copies. The original poster seems to feel like he or she should be able to hit submit and start raking in the bucks. That's not realistic. Not even JK Rowling gets to sit back and count her money. She promotes herself and her books all the time because that's part of a writer's job. When I started with Createspace, the threshold was $10, but when Amazon bought them it went to $20. I stopped promoting over a year ago and I still get $20 from my Createspace title every few months. Createspace puts books into distribution channels. It's the author's fault if the book is bad or uninteresting.

    1 Votes
  • Mi
    Miavella S. Vernon Feb 03, 2014
    This comment was posted by
    a verified customer
    Verified customer

    My book Loving Michael been out only a month in print and I only sold two copies, should I be worry?

    0 Votes
  • Cy
    Cyberherbalist Nov 29, 2013

    databanka's comment calls for a rebuttal. I've performed an experiment to see if they accurately count sales, and I have verified that in my experiment they did count them correctly. See my experiment, as posted on my blog.

    http://iwasabouttosay.com/2013/11/29/finding-a-publisher-createspace/

    I've communicated with their customer service for something I needed to have done, and got a quick response. This was via email, so I don't know if there was someone who could barely speak English or not, but the email I got in response sounded like a native speaker. Not that it made a difference! My request was complied with, and quickly.

    0 Votes
  • Ty
    TylerTX Nov 27, 2013

    Createspace is a printer, not a publisher. Part of the decision to be your own publisher is to
    DO IT. It's work but promoting and selling your book is your job, not the printer's job. I used a small publisher for my first edition and got small results. I became my own publisher through Createspace and have earned more in two months than I did in three years prior. Selling a book is hard work and takes serious effort on your part. I am often amazed at new authors who become discouraged because crowds of people failed to show up at their book signing. After questioning their plan found they only arranged space with the bookstore owner and never advertised their book. I wonder who they thought would seek them out? Don't blame Createspace for not doing your work. They do very well for me with high marks.

    1 Votes
  • Da
    databanka Nov 27, 2013

    CreateSpace is one of the most useless things on the internet. They have no "Customer Service" - it's a Third Party company that contracts the "Service." When you call them they barely speak English, and they can't actually help you.
    And never mind the way they count your sales. That's a joke. I think they count 1/10 of actual numbers.
    Move on. This is a Scam.

    0 Votes

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