CB Casual Dining Cracker Barrel Complaints #342-361

Cracker Barrel review: customer service

Darrell Craw of La Grange, US

Nov 03, 2019 9:05 am UTC

I attempted to place a to go order, and was left to feel as if I wasn't important enough. I called 3 times, all 3 times Melondie, I assume whom wad the cashier answered. The first time being transferred to an answer machine, I chalk up to a common mistake. I called back an explained to Melondie what happened, and she transferred to an answer machine again. I attempted a 3rd time and once again to my surprise, Melondie answered, mind you in the 3 attempts I've explained that she has transferred me to an answer machine, her response was to let her transfer me. I then ask to speak with a manager, and after a long wait someone named Pam came to the phone to tell me they were busy but she could now take my order.

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Cracker Barrel Contacts

Cracker Barrel phone numbers

+1 (800) 333-9566

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+1 (615) 443-9266

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Senior Director Corporate Communications

+1 (615) 443-9115

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Media Contact

+1 (615) 443-9589

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Cracker Barrel emails

dmca@crackerbarrel.com

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Confidence score: 100%

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janella.escobar@crackerbarrel.com

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Confidence score: 93%

communication

jeanne.ludington@crackerbarrel.com

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Confidence score: 93%

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teresa.miller@crackerbarrel.com

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Confidence score: 92%

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Cracker Barrel address

307 Hartmann Drive, Lebanon, New York, 37087, United States

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