The complaint has been investigated and
resolved to the customer's satisfactionResolved CPS Security — phone call
resolved to the customer's satisfaction
I received a letter from CPS-Security today saying I owed some money for a returned check dated 7/26/09. I called the number at the top of the letter (San Antonio Tx) to see what was going on and why so long ago. The man that answered said I would have to pay it today because they have sent 5 letters out to me and they are going to file a suit on me. I asked if I could make pmts and he said they did not do anything like that and hung up on me. I called him back and asked to speak to someone that would not hang up on me. He said he was the supervisor and wanted to know the acct. #. I gave him the information and said he was the same one that just hung up on me and he wanted to know if I was calling back to make the payment. I advised him I needed some information and he said all I need was to pay what was due and hung up again. I called back and was put on hold.