The complaint has been investigated and
resolved to the customer's satisfactionResolved Country Club Vacations — country club riyadh... big cheaters... careful
resolved to the customer's satisfaction
One month back, while returning from a shopping mall with my family in Riyadh, Saudi Arabia, I was approached by a person who claims to work for some tourist club and asked me to fill my details in a form. I filled the form and returned to the person. After that I started receiving calls almost everyday from M/s Country Club, Akaria office, Riyadh saying that I have won a free vacation trip to any tourist attractions in India or to Sri Lanka, UAE, or Malaysia. They also informed that I have won a free gift and invited me & my family to attend a “presentation” about their company. We decided not to go for this first and they also stopped calling us. As I understand, after they have taken a new office in Olaya Road, near to M/s Mubarak Hospital, I have been called many times to attend their presentation and collect my free gift and free tour package.
Though reluctant, I and my family decided to go to their office and see what they have to offer. What we saw there was a very nice office and very well dressed executives. We saw also few families like us who have been called. We were taken to a hall and were made to sit for a presentation. It was a one-to –one meeting/presentation by one of the salesman named Mr. Zenith Mob: + [protected] (same scenario for all other families) and Mr. Aneesh Kumar, Line Manager Mob:+[protected].
These salesmen started talking about M/s Country Club, its offices, resorts, etc.. and they showed lots of pictures, some reference letters etc.. We were made to sit for two and half hours and mind washed to accept the offer. Their offer is something like this,
1. Free accommodation (only) for 4 days for family in any of their hotels/ resorts across all over India, for five years
2. A 1500sq ft plot in somewhere in Kerala, will be registered in my name.
3. Free Insurance coverage for myself & family
4. Free membership for lifetime for me.
After a marathon presentation of two and half hours, I decided (sort of forced) to take the membership and pay the money. Now third person Mr. Anup from customer care dept came with a contract and asked me to sign it. Before I sign, they asked my credit card I gave the card and they took 9, 186.00 SAR, though I agreed to pay only SAR9, 000.00 as first payment. They gave me the receipt and contract to me and we came back to our home after few minutes.
I have signed the contract with M/s Country vacations International Limited, Dubai and supposed to pay SAR 9, 000.00 as the first installment, whereas they have taken my money in UAE Dirhams and given a receipt in SAUDI RIYALS.
They asked me to pay SAR 5, 000 as the next installment and after that asked me pay the balance in Indian currency in the form of Cheque/CASH and offered very good conversion rate for the SAR. (The person offered me, for 1SAR, I have to pay only INR 16.20. He also told me this is a very special rate giving to me b’cos that time the rate is 16.85INR for 1SAR)
After we came back to our home and after analyzing all these things, I have decided to cancel my membership and took my money back. So I went back to their office and informed them about my intention. They behaved in rude manner and told me they can never refund the money.
So I am planning to take legal actions against these fraudsters. Whoever reads this please be careful about these cheaters.
So to all my brothers out there...
PLEASE PLEASE, EVEN IF YOU GO AND ATTEND A PRESENTATION AT THEIR OFFICE, NEVER EVER TAKE A DECISION SAME DAY. JUST COME BACK TO YOUR HOME, THINK TWICE ABOUT ALL THOSE THINGS THEY HAVE TO OFFER AND TAKE A DECISION.
I can be contacted at +[protected]. my email id : [protected]@gmail.com
Country Club returned the money after approaching Indian Embassy Riyadh and with the help of few friends. ***********************************************************************************