CoolSavings’s earns a 2.0-star rating from 0 reviews and 4 complaints, showing that the majority of bargain hunters are somewhat dissatisfied with savings and deals.
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cool savings adware virus
Somehow this malware posing as legitimate coupon software was loaded onto my computer without my permission and caused great harm to my computer. It is nothing but a complete nuisance and I had to hire a computer expert to remove it. The company who put it out should be penalized! Why is this company allowed to harass consumers with malicious malware?
Refused to cancel membership and refund funds
I live in a group home and only get $97.00 per month for personal needs. I was given a 10 day free trial with out access to product or services. The free trial expired while I was out of town and didn't have data services. I asked them to cancel my membership and refund the money. Their response was that I had to contact the company that offered the Cool Savings promotion to cancel and get a refund. The issue is that the company that offered the promotion told me and the recording also said that I need to contact customer service at Cool Savings to cancel my membership and get a refund. I have sent them a email stating that I want to cancel and if I find a withdrawal from my checking account, that I will take any and all necessary legal action. Since I live in a group home I am protected by the Vulnerable Adults Act of the state of Minnesota, and the federal law as well.
Problem
Please I have asked before and I want you to stop sending me this crap I am getting very mad and demand that you stop the e-mails NOW!
coolsavings.com has become a problem and it needs to stop every where I go on line to stop the e-mails from you you send me some where else you make it so frusterating to get off your e-mail list and I am sick of it.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have another complaint. The first time I use coolsavings.com to print grocery coupons and I get an error message about there being no coupons selected or I've already hit the max printing for those coupons. What a scam!
Is CoolSavings Legit?
CoolSavings earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
The age of CoolSavings's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the coolsavings.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Coolsavings.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The coolsavings.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to CoolSavings. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Hidden charges!
Please check your cell and home phone bills. I have been charged $12.00 each month since April 2007 for voice mail by CoolSavings through my local phone company. I did not authorize this to happen, yet it did! Several internet pop up solicitation have embedded links that capture your name, email address and any other information you us if you start to respond to those online teasers. So even if you do not complete the questionnaires which proceed offers and you think you aborted or backed out of the screens, your information has already been captured. I was had by CoolSavings. I had to file a complaint with my local phone service to cancel their unauthorized miscellaneous monthly charge.
I signed up on CoolSavings.com and received 3 large charges on my next telephone bill. They were all from companies in promotion with Cool Savings. Each one of them insisted that I signed up for their services, and one out of the three will not give me a refund. Watch out!
I have unsubscribed from CoolSavings.com several times, but they continue to flood my e-mail with "junk". Stay away from this website.
see above message
Hello This message is for CoolSavings
I am still getting an error message saying my email address already exists. Mo kidding. It exists because it i mine. And, I have no intention whatsoever of changing anything about it. Would you correct this problem on your end. As the problem obviously lies on your end, not mine.
rparker
[protected]
iam not facing any problems with couponsavings.com and also prefer to shop Deals4now for more savings
Cool savings customer service
I keep getting an error message from you saying my email address is incorrect. Well, I beg to differ. I am perfectly aware of what my email address is. It is and has been for 7-8 years parkerr@hotmail.com
regards
r.parker
[protected]
Hello this comment is for CoolSavings.com customer service
Hello, '
For some reason, I keep getting an error message from you saying my email address is incorrect. Well, I beg to differ. I am perfectly aware of what my email address is. I have used this same email address for 7-8 years. So, if I have to look somewhere else, I have no problems doing so. thougt you could use this honest comment
regards
r.parker
303 maple street
corbin, ky 40701
[protected]
for your information, my email address is and will continue to be parkerr@hotmail.com. I have used this for 7-8 years.
I have another site I consider reputable. It's about vitamins and herbal stuff. The Vitamin Shopper: http://www.vitaminshopperandherbalworldmedicines.com .
It's a shame that "scam" seems to have become the word of choice for so much offered online. It's really happening to people, so you need to be very careful were you offer any personal information. Although the site mentioned in the article is obviously an issue, there are still some honest people and sites out there also. I use and have never had a problem with http://www.restaurant.com and http://www.couponandcodes.com. Restaurant.com has wonderful deals and couponandcodes.com seems to find anything I search for. Anyhow, it's truly a shame what you sharred is all too real. - Tom http://www.acleaningbid.com
The exact same thing happened to me, only they billed me 14.99/month for internet voicemail and another $14.99/month for an internet email address, and I didn't authorize it at all! I noticed it in December on my bill. I didn't see it the 3 months it was being billed because my phone bill gets taken directly out of my checking account, so I didn't pay attention. I had to call the "e-bill" company who was on the bill and get the numbers for each of the charges. Then I had to call both companies (internet and voice) and get pretty loud on the phone. They said that I agreed to be billed, and I said I didn't know anything about it. Then they said I filled out a form on line, and I told them to produce it to me and they couldn't. After a heated argument, I got them to agree to quit billing me and refund my money. We'll see how that goes. I also called the phone company and they said they have no control over who sends a bill in. They don't know if it's ligit or not, they just pay it. I don't think that's right that you can get billed through your phone service provider, and I think there should be a law against it. People are getting scammed and your local phone company is right there helping them along. I don't know why they have any business paying any of my bills for me and then charging me.
Overview of CoolSavings complaint handling
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CoolSavings Contacts
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CoolSavings phone numbers+1 (415) 946-6040+1 (415) 946-6040Click up if you have successfully reached CoolSavings by calling +1 (415) 946-6040 phone number 0 0 users reported that they have successfully reached CoolSavings by calling +1 (415) 946-6040 phone number Click down if you have unsuccessfully reached CoolSavings by calling +1 (415) 946-6040 phone number 0 0 users reported that they have UNsuccessfully reached CoolSavings by calling +1 (415) 946-6040 phone number
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CoolSavings address1601 NW 136th Ave, Ste A-200, Sunrise, Florida, 33323, United States
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CoolSavings social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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