This collection agency sent me a bill claiming I owe them money on a bill for an Ebay account. I do not have an ebay account. I will never have an ebay account. I do not shop on line ever. I do not have bills due directly from Ebay. It is obvious that Convergent is operating under criminal intent and should be SHUT DOWN. They are targeting the elderly, trying to frighten them into paying a bill that they know does not exist. BEWARE OF CONVERGENT AND DO NOT FALL FOR THEIR SCAM!
The complaint has been investigated and resolved to the customer’s satisfaction.