We received up collections letter stating that we owed $703.81 for a past-due PayPal account. We have not had a PayPal account and over two years and this raised a flag. I called the 1866 number and a lady answered, saying "hello" and I asked her if this is convergent. She said yes that I explained to her. I do not have an account with PayPal. She proceeded to ask me for convergence count #. I gave her the account number. T – [protected]. She then proceeded to ask me for this, so security number and I said "why would I give you my Social Security number when I do not have an account with you" she said then please disregard this letter! This is a identity theft ring trying to get your Social Security number. Please do not provide anyone with your Social Security number unless it is the phone number on the back of your credit card! I submitted a copy of the documents so please read them carefully to see how complex this ring is.
Good luck people
The complaint has been investigated and resolved to the customer’s satisfaction.