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Consumer Cellular

Consumer Cellular review: What happens when you leave consumer cellular

J
Author of the review
12:36 am UTC
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I went to consumer cellular because of the aarp discount. It’s only 5%, this is peanuts. For 12 months they automatically bumped my plan up to the next level beacuse they said i was using more data than my plan required. I never did
And had to call them to move it back down. They had a glitch that wasnt fixed.

When i changed service and called and got the portout and cancellation taken care of and was told I would have one more bill. That bill was automatically taken out and then a month later i got the final bill. The final bill was more than I paid a month. i never got two months free so i know i got overcharged. When i called customer service i got the runaround that they bill a month behind but I know I did not get two months free.

I just want people to know when you leave you will be billed for two months. The customer service is mostly english speaking but that is the only thing that might put them in average or above.

I am glad I changed. I have spent 4 years of frustration and happy to be rid of a problem.

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