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Conn's Home Plus

Conn's Home Plus review: Refusal to deliver fridge

B
Author of the review
10:20 pm UTC

I bought a new fridge last Sunday that was supposed to be delivered Saturday and also paid for removal of a broken fridge. The guy on the phone lied about scheduling us and had to move it to the next day. The new fridge I bought is the exact same dimensions as the old broken fridge they were supposed to remove. The sales person assured me the delivery team would be able to remove the doors to get the fridge up into my kitchen but the delivery team refused to remove the doors and they refused to take either fridge and left them sitting here. Easily the worst service I've ever had in any establishment.

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