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Conn's Home Plus

Conn's Home Plus review: Range delivery and customer service

J
Author of the review
3:12 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

We purchased a range from the Tyler TX store. The delivery was a nightmare. Was assured the stove was no larger than 30". Wrong. But first when they brought in the range after having to talk them into bringing it indoors, they damaged our front door casing, knocked two pieces off our sofa and made a huge scratch down the left side of our new range. Range would not for it's 30 3/4" not 30. The crew left our stove in the middle of our, and left for my elderly disabled husband to install. No paper work, no instructions, no warranty and told me to sign his phone to prove they were there. He lied, it was to say everything an fine and done correctly. Contacted store, customer complaints and delivery with no help. Store manager was the worst, rude, condescending and could care less. Never go to Conn's.

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