Conn's Home Plus review: Customer service / appliances / delivery

It has been a nightmare since the day we purchased our refrigerator and stove. We were given multiple days of delivery dates because the order was put in wrong from the beginning, then having to reschedule our days of work because they couldn't make delivery. After that the delivery arrives and it can not be installed because a plumber had to review the pipeline which was not mention by the sales person, but should have been according to delivery. Then the stove and fridge are missing items that the store/warehouse said was not part of the items purchases but was the one reason why we bought the items. On top of everything the due date of each month's bill was incorrect even after it was confirmed with the sales person and now billing is not willing to rectify to change the billing date to the one we agreed on and we are being charged late fees plus they removed our 12 months of no interest. This is ridiculous! I have been with this company for years! And I never missed a payment, only to be treated as if I am the one that is irresponsible. They never once took ownership of their error or said we will fix it. All I get is you are behind 12 days and until it is paid we will not help you. Such a terrible customer service. What a shame!