Ordered a refrigerator with white glove service, the unit was dropped off, damage to yard light, damage to walls, no water line or adapter and no installation of any inside refrigerator or freezer trays. After installing the trays ourselves we noticed the freezer tray was missing contacted customer service and first she says you requested a spanish line not english (huh) then she says if you did not properly inspect the unit for missing parts we cannot help you. Terrible installation experience.