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Conn's Home Plus

Conn's Home Plus review: Customer service and delivery

K
Author of the review
7:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Ordered a refrigerator with white glove service, the unit was dropped off, damage to yard light, damage to walls, no water line or adapter and no installation of any inside refrigerator or freezer trays. After installing the trays ourselves we noticed the freezer tray was missing contacted customer service and first she says you requested a spanish line not english (huh) then she says if you did not properly inspect the unit for missing parts we cannot help you. Terrible installation experience.

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    4055 Technology Forest Blvd, Ste 210, Spring, Texas, 77381-2008, United States
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    May 18, 2026
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Conn's Home Plus Category
Conn's Home Plus is ranked 17 among 270 companies in the Appliances category