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CB Web Design and Development Concentra 3100 Market St, Saint Louis, MO, 63103, US
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Concentra
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Concentra

3100 Market St, Saint Louis, MO, 63103, US
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8:00 am - 5:00 pm
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8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
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12:32 pm EDT

Concentra - poor service

I would like to speak to someone over the phone or in person about service I received on 10-14-2019. Service was extremely horrible and I didn't believe I got well enough care from Doctor James E. Belcher. I was brought in due to having a asthma attack and short of breathe.. I was taken straight to the back because it was serious. MA stated I needed a breathing treatment ASAP while my supervisor were giving them my insurance and ID information. The Doctor finally came in as the MA getting my information and ask what kind of medicine did he need to give me... I told him short of breathe I need a breathing treatment/ steroids or something.. I could barely talk. He never tried to check me out or anything to the wellness care checkup. I was given a 2 treatment on the request of the MA and oxygen. The Doctor only came in after the 1st treatment to say oh well you can talk now but I would get you another treatment because you are still wheezing. After the second treatment I was still wheezing/ short of breathe and then the doctor states I'm going to give you oxygen and release you. Then he asked for my inhaler to Write me a prescription. I said to him I still feel tighten in my chest and wheezing badly were you can hear if you where standing next to me. He assisted to say you had an expired inhaler get the prescription filled and have a nice day. Soon after leaving the urgent care I was taken across town to my own doctor and admitted in the ER. I feel the care I was given at Concentra should've been handled better so I didn't have to be rushed back to another doctor soon after leaving that urgent care..Due to that issue I'm forced along with my insurance to cover payment to additional doctors for care on the day for the same issue. Could someone contact me by phone at [protected] or send me information to go to a central office to speak with someone in person..

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