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Complete Savings / Complete Save
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3.4 1726 Complaints
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Complete Savings / Complete Save complaints 1726

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3:42 am EDT
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Complete Savings / Complete Save Unauthorised transactions

You have been fraudulently taking £15 from my account every month over the last 4 months without my knowledge. You've stolen a total of £60 from my account and I would like a refund as I can confirm I have not signed anything! I'm 19 and I don't earn a lot of money as it is and you have left me with nothing for the next two weeks so I would like a full refund and my name taken off your system and transactions stopped as I do not use your services.

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4:50 pm EDT
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Complete Savings / Complete Save Unauthorized payments

Every month I am being charged £15. I am unaware of signing up to anything that would result in this or making an account including my payment details of any kind. How can I cancel this 'subscription' ASAP so I don't lose any more money and I do think that a refund for the ridiculous amount of money I have lost with no benefit is required. I don't have a client number because I was not even aware I had an account. I am charged £15 on 2nd of every month. I can live without a refund but I need to stop being charged IMMEDIATELY.

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6:04 pm EDT
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Complete Savings / Complete Save WLY*CompleteSave.co.uk — unauthorized charges of £15 to bank account monthly

I have seen an amount of £15 taken out of my account by WLY*CompleteSave.co.uk since January 2020, and I did not sign for any membership.

I want to say to WLY*CompleteSave.co.uk "Can you please return my money back and stop taking money from my account. Thank you. I even called and you confirmed that I don't have any account set with you and now I don't know how to cancel the transaction. "

Please any one can help me to remove my details from WLY*CompleteSave.co.uk system and stop this fraudulent act that they are doing.

My address: LE23DE

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5:00 pm EDT
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Complete Savings / Complete Save Wly*completesave.co.uk

I have never given any of my details to this company or website and they have taken £15 out of my account without my consent. I have no idea how they have accessed my information but I did not authorise any money to be taken out of my account and have never even heard of this website or company. I can see this has happened to many others and would like this issue to be resolved please. Especially in a time like this I cannot afford for money to be taken out of my account without my knowledge and would like a full refund as well as being informed how the website came to access my account information. If you can provide any solution that would be extremely helpful. Thankyou in advance.

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12:34 pm EDT
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Complete Savings / Complete Save Unauthorized deductions / theft

Completesave have been deducting £15 from me from the year 2019, January. I noticed the deductions late in 2018 around December but they continued from January 2019 to date. My account is fairly busy so i have not noticed it. When i complained, they refunded only £45 in three instalments. I need a full refund please. I did not subscribe to this service, there is no contract between us, i did not consent to have any deductions. I need my full refund please.

Will not settled for anything less.

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Cara Moment
, US
Apr 26, 2020 4:51 pm EDT

This is happening to me also. How did you complain as I am still awaiting a response after trying to complain multiple times.

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10:33 am EDT

Complete Savings / Complete Save Stealing money

I have had £15 taken from my account for no reason the only thing I have bought in the last 2 weeks is of amazon and I have had money stolen from my account from complete save. Some of the information asked such as category I do not understand because I have not signed up to this it is completely random. I expect a very fast response as this is stealing money and want it back into my account.

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7:55 am EDT
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Complete Savings / Complete Save Deduction from my account

I have had a deduction from my account of £15.00 06 Apr 2020 by COMPLETESAVE.CO.UK I did not make any transaction so no reason why this should be so
I made a purchase from GoGroopie London GBR and the offer to use complete savers and get cash back came up so I did but not only did I not get any cash back but the Item I ordered never came although the amount was deducted (£19.99) This was supposed to save me money not cost me £44.99 an extra £15.00 with nothing to show for my money. I would like my money returned ASAP and the membership cancelled also ASAP

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11:11 pm EDT
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Complete Savings / Complete Save I have been charged of complete save for 4 consecutive month with me authorizing it!

I have been deducted 60 pounds on my card since january 2020. It is 15pounds/monthly without my authorization! I never used the said complete save System! Please return my hard earned money.
Send me an email on [protected]@gmail.com

Thanks

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Update by Ana betina Ignacio
Apr 21, 2020 11:11 pm EDT

*without me authorizing it!

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5:14 pm EDT
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Complete Savings / Complete Save Taking money out my bank account

Right, I'm a 16 year old girl. On 4.35 an hour not making much at all, I don't think it's nice or right to be taking £15 every month out off my bank account, I want this money back into my bank account. If I don't I will be taking this further ! If this does not get solved I will be contacting the police as I want this money back, money does not grow on trees!

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11:38 am EDT
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Complete Savings / Complete Save Refund

This company has taken £15 For a thing I didn't join
It's a fraudulent company, and I wish to have my
Money refunded back to my Account as
I don't know how on Earth they got my Bank details
Even Amazon Prime keep doing the same
For Music I don't know anything about
£15.98.all in total I have been Fraudulently
Been robbed.
Please see to it my money is all paid back to me in my account.
Mrs fF G Harris.

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7:02 pm EDT
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Complete Savings / Complete Save Money taken

Hello
I want to ask you why you lot take money from my credit card even i didn't join any membership with the complete save. They took £30 without any authorisation. I think this is a kind of fraud so please give me my money back. They took money from my credit card second time without any permission. Kindly give me money back as soon as possible. I am shocked like why they are taking. Is this a kind of fraud. Just resend it to me.
Thanks

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7:04 am EDT
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Complete Savings / Complete Save You are taking money out of my account

Good afternoon,

I've just been checking my bank statements and can see that your company have been taking £15 out of my account each month since January 2020 and I've now informed the bank that this should be stopped.

They have also advised me to contact yourselves to seek a refund for these unauthorised withdraws from my bank account in the total of £300.

Please refund this money back to me as a matter of urgency.

Many thanks

Noreen Traynor

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5:08 am EDT
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Complete Savings / Complete Save Without authorisation £15 have been taken every month from my current account

As explained in the heading above every month at different dates £15 have been taken from my bank account since January.
So to date £60 have been taken without my consent or knowledge!
As shown in the attached screenshot the money is taken by WLY*Completsave.C with no further information provided.
I trust that this matter is resolved urgently.

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4:45 am EDT
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Complete Savings / Complete Save debiting my bank account without my knowledge

I have a joint current account with Barclays Bank UK, using Barclaycard to make payments.
On 11 March and 11 April my bank statement indicates that I have paid £15 per month to this company totally without my knowledge.
Barclaycard has not responded to my complaints but I am pursuing this with a disputed transaction form.
I wish to request a refund from Completesave.co.uk.

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2:11 am EDT
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Complete Savings / Complete Save taking money out of my account

I have noticed that there has been £15 taken out my account the past 2 months from wly*completesave.co.uk and I wish to get my £30 back as I did know sign up for this.

after reading other complaints I understand you explained that in a way you do sign up for this by selecting yes however I was never made aware of this so please can I get my £30 back as my college funds are my only income.

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8:04 pm EDT
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Complete Savings / Complete Save unauthorised payment

I just so happened to just look into my online bank account and saw that I had £15 taken out of my bank, baring in mind we are on lock down right now and i've been saving my money for weeks and haven't done any online shopping or nothing, to see that the person who's been taking £15 out of my bank was wly*completesave which I started panicking thinking hold on I haven't purchased anything. Went into my apple id to see if I was paying for any subscriptions from them, nope. So I type the wly*completesave into my google and this website comes up. I have a little read on what some other people have wrote to find out this has happened to many other people. All the people who have complained about this the people who own the website have told them that they have signed up for something! I can tell you right now I hardly ever buy anything online and the last thing I brought online was in October 2019 it's now April 2020! There was an email attached to the website owners comment so i've decided to email my query and to find out why am I getting £15 taken out of my bank when I haven't signed up for nothing!
I decided to go bank into my bank to see how many times I have been charged for this ‘subscription' and i've been charged twice! £15 in march and £15 this month. Can anyone help me with this please I just want my money back! If this isn't resolved I will be contacting someone with more power to help me out because I am getting scammed! As I have not signed up for anything!

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9:49 am EDT
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Complete Savings / Complete Save money being taken out of my account fraudulently

I was going though my bank statements and noticed that £15 had been taken out of my account unauthorized by a company / website that I did not recognize on the 30th March. I contacted my bank and they said to contact yourselves and if I had any further issues to contact them back. As I'm a 16 year old I'm very unhappy with this and want a full refund otherwise I will be taking this further. I would also like to know where you have got my bank details from as I am very careful where and when I share my details.

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11:21 am EDT
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Complete Savings / Complete Save Taking £15 out my bank without my say

I've had £15 taken out of my bank from your company
WLYcompletesave.com it was on Wednesday the 1st of April and I want a full refund. I don't know how you've got my details or what's happened but you can cancel what ever it is and give me a full refund, and at this current time with the virus ect money is precious. I want some form of compensation. Thank you

My details: [protected]@gmail.com
MobileNumber :[protected]

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2:26 am EDT
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Complete Savings / Complete Save wly*completesave.co.uk

Back in 9.11.2017 I purchased a train ticket on the trainline.com, then in 11.12.2017 the sum of £15 per month started being deducted from my debit card, I have been very silly not noticing this coming of until today 9.4.2020
These people have taken £420 for my account, at no point did I give this company authorisation and my bank details, since this started I have had no contact or offers of any sort.

I will be taking legal advice and also contacting the trainline.com

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6:53 pm EDT
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Complete Savings / Complete Save £15 taken from bank

Checked bank details today to see 15 pound pending payment to a completesave.co.uk.

Had never heard of them until today and would never be interested in whatever services they are offering including their healthy amount of "legal" scamming.

I don't use trains, i dont do clothes shopping online etc like many others here so I'm very interested in how you got my details!

The transaction is still pending so am unable to see full details, Regardless though I'd like my money returned and whatever dodgy cover service you're using to take money from me stopped please.

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Overview of Complete Savings / Complete Save complaint handling

Complete Savings / Complete Save reviews first appeared on Complaints Board on May 10, 2009. The latest review Money being taken out of my bank without any supervision was posted on Mar 22, 2024. The latest complaint Money being taken out of my bank without any supervision was resolved on Mar 22, 2024. Complete Savings / Complete Save has an average consumer rating of 3 stars from 1726 reviews. Complete Savings / Complete Save has resolved 1051 complaints.
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  1. Complete Savings / Complete Save contacts

  2. Complete Savings / Complete Save phone numbers
    800 389 6960
    800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 5 5 users reported that they have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number Click down if you have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 3 3 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number
  3. Complete Savings / Complete Save emails
  4. Complete Savings / Complete Save address
    Sentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom
  5. Complete Savings / Complete Save social media
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