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I Just got to know that My account is getting debited 15 dollars every month for few years now.
I have never recognized this situation. my email address was, [protected]@gmail.com and it stoped now.
I want to cancel my membership immediately and want to get refund of my all money.
If you do not cancel my membership and refund my money, I'll accuse this company.
The complaint has been investigated and resolved to the customer's satisfaction.
I don’t know how this company managed to get my bank details and have been taking money out from my account for the last 4 years I never authorised this and they have so many people who are complaining about the same issues with this company.
Even the email address they have given is not working properly as when you send an email say this email account isn’t connected.
I want a full refund as I never authorised any payments and shame on you for doing this to people.
We have had this issue you need to push whoever takes your call to ensure they refund it all. They started at 3 months for us and we ended up at £165!
I am never authorised any complete savings,fraud second month from my accounts 15£!
Can you plz refund my money I never signed up for this
I also want a refund
I also want a full refund on this account I have not authorised any membership with this company .its disgusting how you take money from people without their permission
Can you please refund in total the full amount of what you have taken - stollen from my. I never agreed to a subscription with your company. You are an absolute disgrace to humanity. Sick people, praying on the vulnerable. How many people have you hurt and extracted money from without their knowledge?!
Hello there,
We want to assist you and fully address your concern, but that is not possible since we currently don't know who you are. If you like us to investigate your complaint and provide you full details on how and when you signed up for Complete Savings and agreed to the T&CS, please provide us with either your membership number or email address so we can identify your record. Please send these details in an email to mary@completesavings.co.uk.
You may also call us at:
Free telephone from within the UK: 0800 389 6960
Hours of operation are Monday-Friday 8 am-8 pm, and Saturday 9 am-4 pm
Thank you.
Kind Regards,
Complete Savings
Can you confirm if they refunded you? They’ve promised me a refund.
Can you confirm if they refunded you? They’ve promised me a refund.
I will to cancel this membership you are talking about I'm not interested so cancel it now and return my money back to my account before I report you I never apply any thing from you and I can't afford to pay this every month .reference [protected] I did not accept any thing with you I want you to cancel it now
Hello Gladys,
You can always cancel your membership in the following easy ways: either through email that we sent during the trial period, logging in to your account, or calling our customer service hotline.
We want to assist you and fully address your concern, but that is not possible since we currently don't know who you are. If you like us to investigate your complaint and provide you full details on how and when you signed up for Complete Savings and agreed to the T&CS, please provide us with either your membership number or email address so we can identify your record. Please send these details in an email to mary@completesavings.co.uk.
You may also call us at:
Free telephone from within the UK: 0800 389 6960
Hours of operation are Monday-Friday 8 am-8 pm, and Saturday 9 am-4 pm
Thank you.
Kind Regards,
Complete Savings
1 would like to cancel my membership as i cant afford topay you can get in touch via my email thank you
Hello William,
You can always cancel your membership in the following easy ways: either through email that we sent during the trial period, logging in to your account, or calling our customer service hotline.
We want to assist you and fully address your concern, but that is not possible since we currently don't know who you are. If you like us to investigate your complaint and provide you full details on how and when you signed up for Complete Savings and agreed to the T&CS, please provide us with either your membership number or email address so we can identify your record. Please send these details in an email to mary@completesavings.co.uk.
You may also call us at:
Free telephone from within the UK: 0800 389 6960
Hours of operation are Monday-Friday 8 am-8 pm, and Saturday 9 am-4 pm
Thank you.
Kind Regards,
Complete Savings
PLEASE CANCIL MY 15POUNDS PER MONTH DIDNT RELISE THAT WAS GIONG TO HAPPEN DONT CARE ABOUT REFUND JUST CANCIL MY ACCOUNT
Hello William,
You can always cancel your membership in the following easy ways: either through email that we sent during the trial period, logging in to your account, or calling our customer service hotline.
We want to assist you and fully address your concern, but that is not possible since we currently don't know who you are. If you like us to investigate your complaint and provide you full details on how and when you signed up for Complete Savings and agreed to the T&CS, please provide us with either your membership number or email address so we can identify your record. Please send these details in an email to mary@completesavings.co.uk.
You may also call us at:
Free telephone from within the UK: 0800 389 6960
Hours of operation are Monday-Friday 8 am-8 pm, and Saturday 9 am-4 pm
Thank you.
Kind Regards,
Complete Savings
i want my membership cancelled and a full refund NOW please
I would like to cancel my membership. I can't afford to payout £15 each month. So I would appreciate if I can get a refund or at least cancel my membership. maxilliam@live.co.uk Nicola Chaplin thank you.
I've been paying this £15/month for the last 10 months for simply failing to opt-out after the first month and not spotting the transactions on my BC statement!
No doubt Complete Savings have the Law on their side but I think, if this is the case, the Law needs changing to stop others from falling for this underhand practice.
I dont remeber signing up for this, it seems they had been taking from my account for the last couple of years. I need my money back
I dont remember signing up for this it seems they had been taking from my account for the last couple of years. I want my money back
What the hell I have just seen this come out my bank yet never registered for anything what is happening and how do I get it back and stop them taking anymore think my fraud time will have to get involved
No site that I visit through complete savings is registering in my account. What is going on? Are complete savings scamming me? How much money are complete savings stealing from me?
Complete savings must be a SCAM website.
Dear complete savings
Please return all money you have taken from my account I’ve noticed this from today I’ve informed my bank and I’m asking for a complete refund from the first transaction to date as was unaware of this
How can this happen when my Visa card details have changed several time but the money keeps on coming out of my bank account via visa
I would like to cancel my membership i dont remember signing up for this & i certainly cant afford to pay out £15 each month it said i can cancel within 30 days which i have my email is miha.ella28@yahoo.com so please do it !
I would like to cancel my subscription as I am unemployed at this moment in time I cannot afford to pay £15.00 every month . Many thanks
Shona Donaghey
iv had money taken out from this too what the hell is it about I don't remember signing up for something like this
Did someone get a refund from this cons or solved this problem with them in any reasonable way?!
Answering my own question in case someone got hooked up in this thing.
After contacting the customer support, via the phone, I managed to get the 3 months refund straight away after the first call.
They promised me to send a refund form within 24h. It didn't happen so I had to make a second call and this time they sent me the form straight away.
Fortunately for me, I never used any of the rewards, bonuses nor cashback, so this was sufficient to get the FULL REFUND BACK
The whole process took maybe around a week or so to get all the money from all the years back to my bank account. 60 payments * £15 = £900 back into my account! They were more than fair to me...
Can I still call it a scam?
I leave this one to answer yourself.
Ps : it was a lesson for me and For sure I will be more careful and read all the details before just click “agree”
Great news as the same happened to me only it has taken me over 3 years-37 payments to realise that.
I have been promised a refund of the amount 555f within 3-6 days yesterday and i am very anxious if this is going to happen.Hearing your story gives me hope so fingers crossed.
Like others I certainly did not willing sign up for this monthly payment, completesave you need to refund payments that were made to customers who didn't realise what scam it was they were signing upto!
I have just checked my credit card and found out that I have been paying £15 a month since beginning of 2016! I have paid about 50 payments! it is my folt for not checking my credit card statement property I have never, never used the service and I don't remember taking out membership and obviously I had no clue what it was really going on!
I will be calling my debit card company to stop any further payments going to this company i’ve already emailed the company above to cancel this and I want a full refund!
If this does not stop and I don’t get a full refund, I will be definitely taking this further!
Thanks for sharing, this gives me hope after I just realised I’d been paying £15 since 2016..£870. I feel sick but more so, angry I hadn’t clocked it earlier. After calling to cancel immediately- which was a quick & easy call - I am now pursuing a full refund. Wish me luck!
cancel my account. i dont need this kind of service because my bank account is deducted 15 pounds without my consent.
I have had £15 taken out of my bank account for three months now by complete savings without me realising. This needs refunding immediately - £45 in total and whatever membership this is cancelling immediately. I have never heard of this company and would never sign up for any scheme like this.
I want this cancelled and for you to stop taking £15 pounds out of my account also I want a refund of all the money you have taken out of my account thank you
Hi
I just realised about two weeks ago that my account had been debited £15 on Friday 20/11/20 and Monday 21/12/20. I do not recall signing up for this neither did I receive any email. I want my account cancelled and closed immediately upon receiving this complaint. I also need my refund ASAP. I have attached a photo of my account being debited. If this continues, I will take this matter further.
Thank you
Perpetual Kumi
I want to cancel my account I've had 15 pounds taken out of my account with out me knowing what for I did not sign up to anything never heard of this sight I would like this sorted as soon as possible please and I would like a refund as soon as possible I want it cancelled straight away
I have requested my £15 to be returned to me and to stop any further unauthorised withdrawals. I have not even had aknowledgement of my email and the only thing I can do to stop it happening again is to cancel my card, just before Christmas!. My banks fraud department advised this company are refunding up to 6 years back to some people .If this was a legitimate service, why would that be the case?
i would like to know why my bank account as been debited £15 to this company, i have never requested to join this website so i would like my cash back. asap
You have taken two payment of £15 despite me requesting cancellation of my contract last month. I would like a refund of the full £30 and my account deleted
I DID NOT EVER give permission for you to unwillingly take out 15 pound a month out of my CHILDRENS money. I am a single parent and think your company has a lot to answer for. I am not working because of COVID so am struggling to male ends meet let alone being able to give my children the Christmas that they deserve. You need to cancel this unauthorized subscription ASAP AND REFUND every penny that you taken from my childrens mouth, without me even knowing. Your company are disgusting and extremely ruthless. I WILL take this further along with everyone else who you have conned into this "unlawful subscription"... I expect to have a reply ASAP.
Angela Maley
Please cancel my membership I know I didn't sign up to this and I would like a full refund. Thak you
jemma Cooper
I would like refund please I never sign up 2 this and taking £15 ever month out my bank it a lot money when I got kids please send me refund
I have just realised complete savings have been taking £15 from my account since 25/01/2017 = 44 months = £620.
Never willingly signed up or got anything in return cancel my subscription and Refund my money!
I would like to cancel and refund I didn’t mean to join the programme and I haven’t used it.
Just noticed on my bank statement I got charged £15. I emailed twice already to cancel and I've heard nothing back. Cancel this now, cheers.
I’ve had £15.00 and I am very upset about this and would like a refund ASAP
Also please cancel it
I have just realised in total you have taken £75 from me with out a single notice I’d like for it to be refunded and cancelled
please I wish to cancel membership, and get refund if available
J.S.HAMILTON
Please cancel my membership and refund all the money taken from my account.
Maurice daly.