Zara.comcomplaint about dress

We bought a black dress, the serial number: 5624/001/800/L from ZARA in Mall of Arabia, Egypt, on the 20th of May, 2016 and we wore it once in November, then we found the material damaged, releasing tiny, white spots all over the dress. We showed it one of the employees at the shop, his name is Mahmoud. Attached here is a picture of the dress.

Waiting your reply, and best regards,

Gehan Heiba
Business Development, Director
GREEN Environment Consultants
Cell Phone : (+[protected] - (+[protected]

Jan 09, 2017

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