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Zara / I really hate zara!!

New York, NY, United States
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I purchased $200 worth clothes, but I never received my items. Zara completely stole my money! I was told they delivered the package but I didn't receive anything. When I checked the address it was sent to, it was a completely wrong address. Agents said it was not their fault, they stated it was I who gave them the wrong address! I'm sorry, but I know where I live, so it was not my problem! I keep calling them because I want to get my money back! They took $200 from me and they blame me for their mistake! However, they were willing to give me another package and even sent me a confirmation email. But the same thing happened again! They sent another package to the same wrong address. Seriously? I really hate zara and I will never order from them again!

Ma
Dec 31, 2015

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