Zalesvery disappointed

Ive been a high paying customer for over 4 years. I have baught numerous items. Never had an issue. Until now. I baught my wedding band in 2012. Even got insurance. My band broke a few weeks ago. Insurance wont cover it. Wtf? Why did i pay for insurance if it doesnt cover it? I was told by Zales that its going to cost $350 to fix my band. My ring didnt even cost that much. So now im just gonna put it in my jewlery box i guess. I have no wedding band to show im married. And im paying on a ring i cant wear. Congradulations Zales youve broken my heart and lost a valuable customer. I will not be buying anymore items from your company.

Jan 13, 2015

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