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Youngexplorers.com / Bad service

1 United States Review updated:

I recently ordered an item from Young Explorers.com. They had told me it was on back order until the 4th of February. That was okay because my grandson’s birthday was the 10th of February and I thought that would still give them time to wrap it and mail it. When the gift hadn’t arrived, I checked to see why. I was told that it was now on back order until Aug.2009. I was not notified and they were rather insensitive to my dilemma. In fact, the supervisor told me to go to the store and buy a gift. I felt that was uncalled for and I wanted others who shop on line to be aware of their tactics.

Ol
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Comments

  • Ec
      9th of Sep, 2011
    0 Votes

    Young explorers.com is incompetent. We've numerous problems ordering by magazine and by phone. They are usually back ordered way before December holidays, and they overcharge for extremely SLOW "expedited" FEDEX delivery. Their last explanation was that paying for expedited delivery did not guarantee delivery according the "estimated" timeline. WHY PAY?! I'm not going to order from them again.

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