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CB Online Shopping www.scottsmarketplace.com
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3:33 pm EDT

www.scottsmarketplace.com bracelets didn't look the same on the website

I bought two bracelets from the company www.scottsmarketplace.com. They looked so nice and shining on the website, but when I opened the package I found two small, colourless bracelets. They didn’t look the same as it was on the pictures. I wasn’t happy with the purchase and I contacted the seller. I explained him that the purchase wasn’t the same as I saw it on the website. The seller refused to help me and told that he wouldn’t return money because of some obscure causes. So, beware that the pictures and real bracelets look too different.

Company Business Name: www.scottsmarketplace.com

Country of complaint: United States

Address: 6263 N Scottsdale Rd., Suite 320, Scottsdale, Arizona

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Scott's Marketplace
Irvine, US
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Jul 28, 2015 12:01 pm EDT

Hi there, my name is Stephanie and I'm reaching out from the customer experience team for Scottsmarketplace.com. Scott's Marketplace is an e-commerce website for local businesses across the U.S. to sell their products online. At Scott's Marketplace, we have a collection of local businesses and stores from across the U.S.. Each store owner manages their own inventory, shipping, etc. We rely on our shop local customers, like you :) to give us feedback on your experience shopping at Scottsmarketplace.com. I would love to be able to better understand this specific challenge you experienced with a seller on Scottsmarketplace.com. Could you please email me so we can get in touch with you? Contact us at customer-delight@scottsmarketplace.com. Thank you so much. I look forward to talking to you soon!

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B
3:51 am EDT

www.scottsmarketplace.com I got nothing from them. Scam.

I recently bought some items from the company www.scottsmarketplace.com. I got some fake info and receipt, and it was horrible experience to deal with them. They sent me email, where it was mentioned that they would send everything on time and would provide info, but unfortunately they failed. No info, no delivery and the seller suddenly stopped to deal with me. Really strange and stupid situation.

Company Business Name: www.scottsmarketplace.com

Country of complaint: United States

Address: 6263 N Scottsdale Rd., Suite 320, Scottsdale, Arizona

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Scott's Marketplace
Irvine, US
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Jul 28, 2015 12:23 pm EDT

HI Binny. My name is Stephanie and I'm reaching out from the customer experience team for Scottsmarketplace.com. Scott's Marketplace is an e-commerce website for local businesses across the U.S. to sell their products online. At Scott's Marketplace, we have a collection of local businesses and stores from across the U.S.. Each store owner manages their own inventory, shipping, etc. We rely on our shop local customers, like you to give us feedback on your experience shopping at Scottsmarketplace.com. I would love to be able to better understand this specific challenge you experienced with a seller on Scottsmarketplace.com. Could you please email me so we can get in touch with you? Contact us at customer-delight@scottsmarketplace.com. Thank you so much, talk to you soon!