Scammers
I ordered a cover for my iPad. Simple order. They were super quick in getting my money from me. And after it I started to get their emails saying that shipping was delayed due to each time new reasons. I got tired of this and contacted their customer service. I was however said that I better change my order and choose something different, but at the same time, I will have to pay the difference. I did. Since then I had no contact with them because they don't reply and I can't reach them out.
It's been 2 months since I placed the order and still there's nothing. Horrible and terrible.
Tried to order 3 times
I have ordered a genuine case for my phone from www.mobilezap.com.au and paid via PayPal. Few weeks later I received a message stating that my item was no longer in stock, and since they don't do refunds they offered me to pick something else. So I picked up another cover and they promised to deliver it within two weeks. Two weeks passed and nothing arrived, so I contacted them again and asked about the status of my order. I received the same answer that my order was out of stock and was told to pick up something else. What a joke! Then I said that I want my money back, but they refused. I decided to give them one last chance and picked another item, and two weeks later was told "out of stock". What's wrong with these people?
They provided wrong order. I got the charger, but purchased the case
I ordered 3 cases for the phone from the company www.mobilezap.com.au. I waited 5 weeks and finally the postman delivered the order, but the package contained the charger for the phone. WTF? I tried to reach these jerks, but their customer services were completely useless. No one replied to the emails and messages. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
Is MobileZap legit?
MobileZap earns 91% level of Trustworthiness
Perfect Trust Endorsement: MobileZap achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for MobileZap. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mobilezap.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mobilezap.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for MobileZap have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Mobilezap.com.au appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While MobileZap has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Mobilezap.com.au has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mobilezap.com.au may offer a niche product or service that is only of interest to a smaller audience.
- MobileZap has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
They haven't provided the correct order
I ordered a mobile charger from the company www.mobilezap.com.au. I got the package but it contained wrong charger. I took the order and returned it to the seller back. After that this jerk avoided me and hasn’t provided any info about the order. No idea what to do now and I really want to get my money back. As well as I wouldn’t recommend anyone to use or buy from the website. Please, share your views about this website.
Useless info and no delivery of the order
I ordered case and charger from the company www.mobilezap.com.au. I paid them about $200 and sent this payment through the Western Union, but these ### only sent me useless tracking number. I still have no idea where my order is. I already asked to return money back, but they told to wait and nothing happened. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
I haven't received the order and therefore I couldn't get money back
I ordered phone from the company www.mobilezap.com.au. I placed the order 10 weeks ago already, but the seller still hasn’t provided it. I already spoke with the rep, but he continued to ask me to be patient and wait more. I’m really sick of this ### and already asked for refund. But the rep told me that they couldn’t return money back, ‘coz the order was sent. They need this order back. Please, help me how to solve this problem.
My daughter is very upset!
My daughter used her Christmas money to purchase an ipad case from mobilezap.com. company. When I called to see why we hadn't received the case, they said it was on backorder and my card wouldn't be charged until the case was shipped. My card was charged and case has never received. Phone number no longer works and I don’t know what to do. My daughter is very upset!
mobilezap.com.au stole $366.91c from me. I ordered Express Shipping and that was 2 months ago.
They said they don't have the stock and even thoe their website said they did at the time, They DONT. They said they would refund my money BUT THEY DID NOT. So warning they WILL RIPP YOU OFF. BUY your products somewhere else. MOBILEZAP.COM.AU is exactly that they zap your money from your bank account remotely and don't give it back . YOU HAVE BEEN WARNED.
Overview of MobileZap complaint handling
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MobileZap contacts
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MobileZap phone numbers+61 2 9280 0118+61 2 9280 0118Click up if you have successfully reached MobileZap by calling +61 2 9280 0118 phone number 0 0 users reported that they have successfully reached MobileZap by calling +61 2 9280 0118 phone number Click up if you have UNsuccessfully reached MobileZap by calling +61 2 9280 0118 phone number 0 0 users reported that they have UNsuccessfully reached MobileZap by calling +61 2 9280 0118 phone number
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MobileZap emailscustomer.services@mobilezap.com.au100%Confidence score: 100%Support
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MobileZap headquartersLevel 2, 83, Foveaux Street, Surry Hills, New South Wales, 2010, Australia
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MobileZap social media
Recent comments about MobileZap company
My daughter is very upset!Our Commitment
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