www.knetbooks.com / They sent us penalty for $200
I have two kids, who study in college and high school. The prices for the textbooks are very high and we have decided to use the website www.knetbooks.com. We rented and returned all text books on time. And there were no problems at all. But recently we got the email from the rep, who accused us that we haven’t returned one book, which we got from them one year ago. It was lie, but they have sent us the bill for $200. We don’t know what to do now.