I am unfortunately stuck with the nightmare of having Windstream as my phone/internet provider. After all the fast talking about bundles and 2nd access lines, I have come to realize how much they rip us off! First off, Windstream states that in order to get a discount, you must accept this 2nd access value line...know why? Yeap, they get like $30 bucks from a government program everytime you sign up for it. So if you don't, guess what? That's right! They raise your bill $20!!! Sneaky ### aren't they!?! Not to mention that they offer a bundle package to save you loads of money right? But did they ever mention...let me make sure I have this straight...there will be a charge for
emergency service charge,
zone mileage charge,
carrier cost recovery,
state universal service fund for phone,
state universal service fund for internet,
fed universal service fund for phone,
fed universal service fund for internet,
municipal franchise fee,
and the basic montly service charge.
Let's not forget that there will also be taxes on
basic service for phone,
taxes for basic service on internet,
taxes on optional service,
federal excise tax,
state tax for phone,
state tax for internet,
Have you ever added all this up? Well let me save you some time...it comes to around $20.00-30.00 a month!
Isn't there a taxation law that keeps this from occuring? That bundled package isn't such a deal now huh?
This is the worst company I have ever had the experience of working with. Not only does the internet fail constantly, but you are never able to get someone to fix the problem...although they will tell you "everything is running fine." I pay for a service that leaves me frustrated and angry most of the time. Not only does it not compare to the offers from other providers, but the service is worthless. I have argued with this company for three years now, and have yet been satisfied with any service or price they offer. Beware, what they promise is not what they deliver!