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Wimpy / bad service - waited 45-50 min for our food

United States

We were on our way back from vacation and stopped at the Wimpy in Pongola. I waited 15min to be seated. Eventually I walked up to one of the waiters and asked them for a table. No one came to the table to take our order, we had to call a waiter by waving and we were not the only customers doing that. After placing our order we waited 45-50 min for our food to arrive. My husband walked up to the manager and asked her what was going on where she just replied Hmmm...totally unacceptable!! Then all of a sudden some of our food arrived, we were still waiting for the hamburgers the most common food ordered in a Wimpy. Needless to say we waisted +-2hours of our travel time due to poor service.

Please just let me know what happened as Wimpy Pongola went from the best Wimpy in the country to the worst!!

Ba

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