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Wide Open West / Wide Open West contact info

1 United States Review updated:
Contact information:

I have had difficulty with my phone service. The problem is that I could
not find any contact information for the upper management. I am writing to
let everyone know how to find it. You have to look in the menu for finding
employment with them. Careers at WOW! At the bottom of the homepage, to the
left is a list of areas, click on Management Team. Here you will find all
of the higher management, including the CEO, with contact links.

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  • Zr
      3rd of Dec, 2012
    0 Votes

    WOW has the worst service of any company I have ever dealt with. We have had unauthorized charges which they refuse to rescind. They do not take phone calls unless you are willing to wait at least an hour on the phone. I tried to email but their error message says "invalid email address" and would not accept any messages. I finally switched to another company but WOW keeps billing me. One of the charges was $940 for nonreturned equipment but they refuse to pick it up or tell me where to return it. Extra charges are invented. My account is still unresolved after 6 weeks.

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