[Resolved] Walden University / FRAUD
DO NOT WASTE YOUR MONEY OR TIME. EXPENSIVE MISTAKE. Six months into my PhD program, I changed the focus of my major and the enrollment advisor kicked me out of the entire school instead of transferring me into the new major. I had to wait months for the program to begin again, and there was a negative mark on my report (i.e. dropping out of school--but I didn't). I never had anything less than As while in the program. And on top of that, I was continuously ill-advised for the KAM independent study program. The academic advisors kept insisting that I needed to take intro classes at $2, 000 + per class over and over (3x) to be exact. It was the SAME material for each class. When I asked the head of the department he called and said, I'm sorry we can only credit you $200 of the $6, 000 but "I hope we can be friends at some point." Other reps said I should have absolutely been credited the entire amount. The faculty is nothing more than a revolving door of looney tunes that are rookies and just there to take your every penny. I am SO glad I am out of there but regret ALL of the effort and time to obtain straight As and calls made to try to understand the continued Administrative abyss of gross errors. THIS SCHOOL IS A NIGHTMARE.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Walden University Customer Care's Response, Apr 24, 2019
At Walden University, we take the concerns and experiences of our students very seriously, and wish to hear from you if your experience did not meet your expectations, so that we can work with you to try to resolve your concerns. If you would like to discuss your specific situation, we are here to help you.
If you are a current student, or attended Walden within the past year, please contact us by clicking on this link to complete this form https://www.emailmeform.com/builder/form/a01on77Qb5e5z1I and provide us with specific details of your situation, and one of our school managers will contact you.
If you are a former Walden University student who last attended Walden more than one year ago, please contact [protected]@mail.waldenu.edu and provide us with your name, student ID, program of study, dates of enrollment, location, and specific details of your situation, and a Walden representative will contact you.
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