SUBMIT A COMPLAINT

Visiondirect.comRidiculous service!

I have placed an order for three boxes of contacts and must say that my order arrived in a timely manner but one box was incorrect. I contacted VisionDirect customer service and they claimed that was impossible and that they stand behind their products and service.See the Top 10 Worst Complaints in Bellevue, WA Then I sent them a picture of what I have received and they finally said that it was their mistake. They actually admitted that it was their mistake but they refused to do anything about that! They said that next time I'll get a discount and that's all they did!! I'm shocked what a lousy service they have. And what am I suppose to do with those contacts? Terrible!

Ka
Jan 17, 2017

Post your comment