Virgin Media / Terrible service!
I started off with NTL I had no problems with. I was with NTL for over 4 years. When it went over to virgin media the problems started. Virgin media repeats everything more then once and I'm paying for the same old programs. I seem to be paying a lot me then i should. I ring up and get through to people that don't understand what I'm talking about. I can be on the phone for over an hour and the problem is still unresolved. I haven't got a direct debit on my account because i don't trust what they are going to take out every month they charge me extra because of this. I'm fed up with this so I'm leaving them. I told virgin this and they said nothing and hung up on me. Has any of this happened to you?
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