Virgin Holidays — The terrible lack of cleanliness of our outbound flight
My wife and I travelled from Birmingham, UK to Dubai on Friday 17/09 for a vacation. On arrival at our hotel in the UAE I was absolutely appalled to see the filthy condition of one of my socks and stained shoe caused supposedly by the filthy floor of my seat!? The attached pictures show the heavy Yellow stains which could only be caused during the flight as both my shoes & socks were brand new and only taken off whilst seated!
I was also sat in an isle seat with an empty seat to my right, I didn't eat the inflight meal so this issue was obviously caused by a lack of cleaning, not what I expect from a company such as yours!!
I now expect compensation for these expensive shoes and much better on our return flight to the UK tomorrow, 24/09 EK041 @ 03:20