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Victoria Secret / defective sport bra front zipper

1 2924 41 ave nw edm ab t6t 1k5Edmonton, Alberta, Canada
Contact information:
Phone: 780 468 5174

New line sport bra zipper deceive - zip head came off zipper - tried to exchange it and mgr at west Edmonton mall says must have receipt that they don't do life time warranty - it is their new line n currently in stock in store - she need to know how much paid well not asking for refund only exchange - the outgoing bra much be attached to a purchase - can I get customer service num - sure but make sure u tell them u r Canadian because different rules apply for American customers vs Canadian customers - if American they don't need receipt n cs will tell them to go to store n get exchange - why is there a difference in the way u treat your customers - oh mgr can't answer that is higher up the line - felt like 2nd class customer - they won't stand by quality of product so disappointing

Sa
Jun 14, 2015

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