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Viagogo / misleading viagogo website; outrageous charges

1 United Kingdom
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I bought 2 tickets on Viagogo despite trying to cancel the transaction before completing it. Somehow, the Viagogo website ignored my request and debited my card anyway. I wish to cancel and to get a refund for 3 reasons:
1. the excess charges are not displayed clearly before purchase
2. the Viagogo website is designed in order to make it very difficult to cancel a transaction before payment
3. Viagogo is in breach of EU regulations requiring it to display details about the seller of a ticket before purchase

Dec 26, 2017

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