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Veolia Environmental Services / Environmental waste bins

1 Durham office, England, Durham, United Kingdom
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Not sure if anyone can give me some advice? Veolia Environmental Services keep leaving their large bins at the side of my house which has become frustrating as the bins are dropped off and collected from my house every week.

I have contacted the company and have requested for the drop off and collection of their waste bins to be nearer to the restaurant. Also the bins are soo heavy, every time they are moved it stratches the side of my wall. I have phoned the company soo many times I have lost count and they keep saying " I see what we can do about it" which I think is appauling especially when they didnt ask permission to use the side of my house as a rubbish collection point.

The next step is to write a letter of complaint to the Chief Executive as I have sent a complaint to the manager - still no improvement

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