The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Veloura International / two free sample cream eye lift and anti ageing face cream.

1 United Kingdom Review updated:
Contact information:

This product was advertises as afree trail sample with only the cost of postage - 4.99 for each package .

The goods arrived as promised. I have not agreed to any thing firther but i have found that a deduction has been made from my credit card for £84 .

I have not ordered nor received any goods beyond the first small sample that was afree trial.

Rp
Nov 26, 2018
Sort by: UpDate | Rating

Comments

  • Po
      29th of Dec, 2018

    Ordered the velour eye lift serum and velour anti aging cream as free samples and was then advised my card would be charged a total of £9.99. I then found my card had £89.99 deducted from it. I am furious and angry that I was taken in by this company.Fortunately my card as just been renewed so, hopefully, they will not be able to access my account again.

    0 Votes
  • Su
      24th of Jan, 2019

    My comment is the same as the above one. At no time did I agree to make any payment. Especially 2 of £89.99 on 2nd and 4th Jan 2019.Other than the postage for a trial of 2 items. Taking money with out permission is Shape Practice and I shall be contacting my back to arrange a refund from you. Pleas cancel any further activity or payments from my account. Or I shall be reporting you to the necessary appropriate organisations.

    Susan Keating-Cairnes

    0 Votes
  • Ch
      24th of Jan, 2019

    @Susan Cairnes As the above 2 ladies I purchased the same products, didnt agree to anything else coming out of my account $139.00 I was charged, they can reimburse me of money that didn't get agreed to, I'm also furious, mine is still pending so they better stop the transaction

    0 Votes
  • Ja
      5th of Feb, 2019

    janet peat as above I purchased the product it free sample £4.99 postage only but now they have charged me £89.99 @£79.99 I didn't agree to I am furious that they done this to me yours jan peat

    0 Votes
  • Ja
      5th of Feb, 2019

    @janet peat this is not good iwill be looking into this to see whot ican do

    0 Votes
  • Am
      22nd of Feb, 2019

    Yes same as above. I was completely taken in by this sample scam. I only started to suspect there was something wrong when the samples turned up and the eye gel was in a pump action bottle which could not possibly function.Thought this was odd for a supposed”high quality” product. Several attempts to remove money £93 and £ 80 despite having blocked with bank.
    I have not received any product at all after the samples which is not a problem as doesn’t work anyway.But there is not even pretence of them fulfilling their obligation!

    0 Votes

Post your comment