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Vartech / Service is a nightmare

1 United States

I signed up for Vartech for 29.00 a month. My bill was 42.00 after taxes and surcharges. After one year, they sent me a bill for 180.00 stating that I had used 3 way calling. I called their poor customer service reps (from another country that you cant understand their accent) and they would not connect me to anyone that would speak or understand English. When I refused to pay, because I had not been billed for a year. They sent me to a collection agency. I was so upset, because I never had a collection agency, and I was in the process of buying a new home. I HAD TO PAY THEM. I NEVER DID THREE WAY CALLING AND I ASKED THEM HOW I WOULD DO IT. They told me how to do it on my phone, when I didn't know. Thats the VARTECH nightmare. BUYER BEWARE

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