uSell.com / So far not so good
I saw a commercial for uSell.com. They promise to give you a reasonable quote for you gently used cell phones that you no longer need or want. I submitted a quote request for the 2 blackberry 8900 phones that I had. They quoted me @ $72.00/phone. Which to me was a great deal considering otherwise they would have been collecting dust in a drawer. So, I requested they send me the "secure" shipping bag and about 4-5 days later I received that. They send you the shipping bag and shipping label. I put both phones in the envelope...affixed the label and but it in the mail box. Now they promise to send you emails once they receive your phone and throughout the entire process. So, seeing that 3 weeks went by I figured let me shoot them an email (only way to reach them) and see what they say. Maybe they just forgot to email me right? NOPE! According to the rep helping me they have not even received the package. She continues in her email that maybe since I mailed it during the holiday season (I mailed it Dec. 22nd...it is now Jan 11) that maybe the USPS is just behind. Um, yea the post office can be slow...but not 3 weeks slow. I get my Netflix in 2 days...and that was over the holiday season also. So I respond back to her "well is there a way to track the package?" she emails back "no, they do not have a way of tracking it, but that all phones are insured up to $100/each." So, I respond" Ok, that's fine, but how long to I have to wait for something to happen then? Either way you need to cut me a check cause I'm not leaving this as just a loss. Yea I didn't want the phones anymore but you don't promise me one thing then then do another." I am currently waiting for her to respond to that. I will let you know what happens. But, my whole point is..I will never do this again...I will not recommend this service to anyone. If you do decide to give them a try I wish you luck.
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