I tried the usell.com website knowing that it was probably a scam, but I figured it wouldn't hurt to send in some old phones that were lying around collecting dust. They promised money for cell phones sent in, as long as it could power up, make phone calls, and the lcd screen was undamaged. I received a quote for two cell phones, that both meet the requirements previously stated, on 11/03/10. These phones were in perfect working order. The first quote was for an lg envy 2 and was for just under $30 the second quote for for just under $20 for an lg chocolate 2. After waiting nearly 2 months I figured my assumption was correct and it was a scam, but I received an email saying my check was in the mail. I received a check on 12/29/10 for $9 stating that if it was for the wrong amount it was because my phone didn't meet the requirements. I have yet to receive any communication about the second phone. The company does not provide a customer service phone number and even though you are provided with a user name and password I have yet to find a way to login and check on my account. I have also received no responses to my emails sent to their customer service department. Long story short this is a nice idea but it is a scam. I hope they truly recycle the phone, but don't send in a phone expecting money in return.
The complaint has been investigated and resolved to the customer’s satisfaction.