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U.S. Security Associates

U.S. Security Associates review: unfairly terminated 27

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4:43 pm EDT
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my husband worked for the company us security for 2 years and then left the company for family reasons then he got rehired on august 2008 and got terminated on march 2009. the reason that he got terminated because they told him that he was calling in too much sick, and they dont understand that he is diabete, there is a law that says that people like these has to take 12 weeks out of the year to check on there glucose, relax, these company they didnt understand that! my husband always did what he was told and did what it took to get the job done, all the people that were he patrol had good things to say about him, nothing negative about him.
my husband did call in one time that i was really sick and they told him that he need a note from the doctor, we got one and fax to them then they needed the number to the doctor to speak to her we got it, then they told him that he wasnt clear to work until he spoke to the supervisor ( which he was on vaction until that monday) my husband spoke to the supervisor and he tried to let him know what happen, mr. daniel told my husband " regardless he need to be at work" he didnt care if i was sick and throwing up blood, he didnt care! my husband went to the meeting that was set for him and that day mr daniel sola told him that he was suspensed until he spoke to the branch manager and that he was going to get back to him that day, he never did. during the time that he was suspensed he called them various times to speak to the supervisor, brian told him " oh hes not in, oh hes with a person, oh hes in a meeting" when my husband went to get his check he asked to speak to mr sola and brian told him rudely " oh hes busy" it was three weeks exactly when my husband was told that he was fired! when we went to pick the check up it took almost 20 mins for rosa to get my husband his check, she was running around without her shoes " unprofession" and mr sola was there and didnt say nothing? brian was out the in the front munching like his food was going to run out from him .
these company doesnt treat there guards right, supervisers are under trained, un educated, un profressional( daniel sola "supervisor" brian
" dispatcher" rosa " payroll specilist" ) may of the people that i mention are rude, unprofession, and treat people like trash more ( brian the dispatcher)
i think that if any people are looking to find a security company look else were these company are untrain and rude! any guards looking for a job dont go there they will treat you like trash! unprofession, uneducated, undertrained,
save yourself a headache!
the company us security associates "sucks"

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27 comments
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Sosa Jetski
, US
Jan 22, 2019 6:50 pm EST

Very poor service by Kris sukai, dhanpaul khemraj, hazrat Ali. Told me to stop working at site and was never called back for work. Called office serveral times to be ignored or told there was no employment for me

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Complainant91923
, US
Jan 29, 2016 6:40 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Do not work for the san jose branch on meridian the patrol captian tried to get me to Falseify DAR and sign it with some one elses name the staff there needs to be fired that company has go down hill I expect them to be bought out they are in alot of BSIS violations the office was in debt cant even Dot over time do not workk here they will treated u bad

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Luke Yznaga
, US
Jan 29, 2016 3:24 am EST

I agree with the complaints. I had been working in the Virginia area of the Conroy and Kraft company site. My problem was with a supervisor named Butler. That's where the problems started. He lied about my hours and accused me of being late twice in a row, even though I worked with him so he knew when I was there. Mindgames. Intimidation? I was a newhire and they have this bad practice where you fill out a sheet that the supervisor has access to. It can be changed. You have to phone in when you "clock in". problem is, new employess are not in the "system" so your Social is not recognized so you are at the mercy of the supervisor. when I quit, I found out later that they were not going to pay me, because of time sheet hours being questionable. Again, the supervisor had his hand in this. But the worst is still happening. This happened in early January on the new year. The rude and incompetent manager and the very small Maryland office, dragged his feet in addressing this problem. I wasn't even notified there was a problem with my paycheck. I found out by calling them after 2 weeks and a half. Then I was told there was an "investigation' and then was told by the woman clerk a week later that it was in "corporate hands". What does that mean? Its a sheet with hours. It takes minutes to find out what happened. You check to see if the uniform was returned. You call the supervisor. You talk to the security guards of the previous shift and the shift after the guard who is having payroll problems, - check when he left. Each security guard usually waits until the next guard replaces him. Plus you can check for witnesses, or cameras. Of course on holidays, there might be nobody around the site that you guard. I still have not been paid and can't even get any feedback or update into where my pay is. The manager in the 2 small room office in Maryland can't be patient to listen to me. I was interrupted and so got angry and really started blasting him. He then warns me that I am constantly interrupting him, but he is monopolizing the discussion and is refusing to answer my questions and won't talk to me about who he talked to. Its a lot of bull. In any other company they have a much more professional approach and can solve payroll issues because there is a timeclock or better phone call in check in procedure. I remember when I got hired in the Third week in December 2915, that while I was filling out paperwork in the office, I actually overheard an argument with the manager and a woman on the phone about not being paid. The foolish manager had her on speaker phone so everyone could hear. The lazy woman clerk was there also. they were rude to the woman on the phone. Then, when the manager checks his computer, he then apologizes to the woman, saying, "yeah, you are right. it looks like you didn't get paid and they held up the check for some reason." Right there, I should have realized what I was getting into. A bad branch of this company. It seems this company has a lot of bad apples. I mean, the manager at least should have withheld judgements until he checked the computer and should not have had the conversation on speakerphone so that I could hear. His desk was not even in a private office, It was in the same room as where I was filling out paperwork. The other room they had was actually the room with uniforms. And that office is supposed to serve most of Frederick county and west there of in VA and western Maryland. The other office is in Tysons Corner and that serves Front Royal and east from the Blueridge mnts. But its just the incompetence, the lack of organization and lack of courtesy to inform in writing or call me that there are problems with my pay. And then I find this site that has plenty of similar complaints concerning rudeness, payroll issues.

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Jim Dambrowski
, US
Sep 10, 2015 7:57 pm EDT

Your comments and many of the comments posted here explain why many of you are working in a low skill position such as a security guard and why you get no respect from your management. Most of you are uneducated, as evidenced by how you can't even spell simple words, and don't have the maturity or integrity to take accountability for your actions. I see many "I was treated unfairly's" and "I was set up, " and the real kicker is the stupid low-life who is actually SURPRISED that she and her husband got fired for faking sick and calling out too frequently! I've worked in the security business and I found that many of the ghetto and trailer park dwelling types always claim some kind of chronic ailment or mystery disability and use it as a crutch as to why they didn't do their job, or trying to get out of a shift. I had one guy working under me who claimed he had a bad heart, which would always "conveniently" cause him to have chest pains before shifts on weekends or holidays, yet he managed to have an excuse as to why he couldn't present emergency room or hospital discharge papers. Many ghetto types like to fake a "family emergency" in an attempt to leave early. I got a newsflash for all of you: your employer is a profit driven business, and if you're causing overtime, which cuts into that profit, well then they have every right to get rid of you. If you're too stupid or lazy to do your job, and your ineptitude is jeopardizing a revenue producing contract, then guess what; they have every right to get rid of you.

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Bcamb38
Diboll, US
Jan 07, 2015 1:13 am EST

I was fired two days after being promoted by the client, yeah, the client. the supervisor did not want me at new post, so she went back and found something to fire me for. And the thing that I was fired for, at least 2 other people at that post, do the same thing and they still have there jobs. She even had the patrol person go back and write up a new statement that he seen me outside. That information should have been put on his ORiginal DAR, not a month after . This supervisor has a high turnover because she does not know how to treat people fairly or evenly. She likes to sit at her desk and play on her phone. All the sites have books, magazines, radios and you can have your own personal phone, to play on. I know it states in the handbook, that this is NOT allowed.

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Manager23
Chicago, US
Nov 19, 2014 10:43 pm EST

I have worked in the security industry for a long time (over 20 years). I can tell you that some of what you read in these comments is true but a lot of it is false. No low wage security company wants to have to hire a replacement for you. Chances are that if you get fired, you got fired for good reason. Oh they may not have treated you the way you wanted to be treated but the causation was still on you. In those rare cases where your actions did warrant termination, there are two possibilities as to why.

First, clients have the right to have you removed from their facility. Given the client-contractor relationship, the reason why may not be a legal one but by contract the security company is required to comply (if not they may lose the contract). Second, there are some honest mistakes that are made. Some times the company may not know specifics of an incident or have no way to prove what actually happened so they make the best guess they can. If that happened to you, move on and find another job. Face it, the one in security didn't pay all that well any way.

As for the rest of the complaints- yeah stuff happens sometimes. Usually its human error. When a branch makes consistent errors- especially with payroll- determine the severity of the problem (do they fix it right away, does it happen often, etc.) and if it is too bad, move on.

I should think for most people, its a job. I do the best I can to help everyone but that doesn't always work. All I ask of my folks is to be respectful (of me, your teammates, the client, visitors, etc.) and I will be respectful to you in kind; do your job and I will bend over backwards to do mine; don't cause problems and I won't take issue with you; be patient and I will be patient with you.

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FREE FROM RACISTS PIGS
, US
Nov 03, 2014 4:05 pm EST

US SECURITY IS A BIG JOKE. THE COMPANY IN INDIANA HAS A BUNCH OF RACISTS ### AND TRAILER TRASH HATERS...PLEASE ANYONE WHO IS LOOKING FOR WORK, SKIP THIS COMPANY. IF YOU ASK FOR THE HR DEPARTMENT THEY DONT EVEN KNOW WHAT THAT IS AND IF YOU DRIVE A NICE CAR YOUR REALLY IN BIG TROUBLE BECAUSE THEY DONT THINK "BLACK PEOPLE" SHOULD HAVE ANYTHING BETTER THAN THEM. NEWS FLASH THE COLOR OF YOUR SKIN DOES NOT DICTATE WHAT ONE SHOULD HAVE. BUNCH OF PIGS!

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Former US Security Officer
State College, US
Oct 02, 2014 11:40 am EDT
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I was just let go from US Security Associates last week. I had NEVER ONCE been written up, called off, or left early. I had times where I worked 12 days in a row. I worked every shift, at different times, pulled long hours (12 hours, 16 hours), and I tried to do everything I could to make our workplace a better place to work. I agree that the "chain of command" is full of idiots. My wife went to high school with the branch operations manager. She said he was known as the biggest drug user in the school.

The long hours stink, they give you no breaks, you have to try to find 3 minutes to go to the restroom when you can.

The pay - well let's just say that they pay you below the POVERTY level! And that's when they're not cheating you out of hours!

Yet they make out on their website that they have such highly trained professionals... yeah right!

They only want some putz to come to work and stand there so the company can collect their big fees.

US Security SUCKS !

Don't waste your time with them!

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Ex Security Officer
Senoia, US
May 31, 2013 12:53 am EDT
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Yes, don't work for this company! I was set up and got Fired! This new employee didn't pass down what I had to do for the night, and since it fell on me they fired me and accused me of coming to work and planned to not do as I was told. They charged me with being "Willfully Disobedient" The memo they had on the door was vague and left to interpretation.
Serious, I didn't come to work wanting to Disobey! I didn't have a clue what I had to do and I never seen the note that first shift left for me. They then blamed me for not calling the Site Supervisor. I had no clue of anything until the first shift officer came in @ 6 am. I had NO Say in the matter. Now the new employee went undisciplined and I got fired. They are always right employee is always wrong no matter what happens! They do NO WRONG.
Another time before this ... I worked the 3rd shift and when I got there I was told not to check the empty trailers because I was by myself for 3 hours a night and I didn't have time. Then one day first and second shift didn't find some grills in the trailers for 4 days so they say and everyone got written up. I voiced my opinion and since then I noticed things were happening leading up to the night I got fired.My site supervisor told me that "If I didn't like it there that I could find another job" Then she told every one else of the 4 people who got written up. I thought that was unprofessional! Treatment of the employees is like being in grade school...Then my site supervisor says that she wanted me to sign the write up because she was trying to cover our ###? More like she was covering her own ###! She has no backbone and wouldn't dare stick up for the 3rd shift at all...So I got written up for something I was responsible for...Sure does SUCK!
Now they have a new crew there and they will be going out the door too it is just a matter of time.

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The man up
, US
Nov 30, 2012 6:34 am EST

USSA PAYS between 8-10 dollars an hour, So you get what you pay for, if someone's stealing in a store runs out people yelling stop that person, that guard will not put his life on the line for 8 bucks an hour no sick days no health insurance, USSA just want a body on site that's why 75 percent of sites are low pay and wack all u gotta do is sit there and look like u doing something, now I never had a prob with my branch, but I seen a lot of employees get treated unfair but it's not our branch it's our clients, on my behalf I say give us better pay, u get great service

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alreadtthere
mcdavid, US
Aug 03, 2012 4:59 pm EDT

now in cantoment you can bring your 2 month old baby to work while on vacation.

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greatnews
mcDavid, US
Jul 04, 2012 6:45 am EDT

I see every day at Cantonment, Fl, guards shirts untucked, not wearing any kind of uniform.(personal shirts jackets, ect...) They don't wear safety gear (vests safety glasses, ect...). I know one guard got caught gambling on post nothing done, area manager knows that this going on. Guard that won't tuck shirt when she lifts arm you see butt crack. They leave post to go get food, or to store for whatever. Area manager is aware of this. They go party with customer . One guard works her second job at main gate. they are always on cell phones, laptop computers, they bring in DVD's to play at main gate. They don't check basic safety cards, they don't check to make sure people that come in are suppoed to be there. Anyone can walk in sign in and go anywhere they want. This has all been reported to area manager, and he does nothing. When they bring in new guards they are not issued uniforms, they wear anything they want, any kind of shirt, most of time you don't know they are guards. They don't patrol because sitting at main gate talking on cell phone more important. This is some of what I see.

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Daante
Sanford, US
Apr 06, 2012 11:18 am EDT

I was hired by the company for a temporary position, I knew from the beginning they wouldn't have any more work for me when the job ended. The first few paychecks, while I was still on the job, arrived on time with no problems. The first check that was supposed to arrive after the job ended did not arrive. I have been waiting for two weeks beyond the pay date for my paycheck. I have been in contact with the company for the last week trying to find why I wasn't getting paid. After a week of back and forth, a check arrived for HALF of what I was owed for this pay period. They still owe me for two additional weeks of work. While I am hoping they will figure out how to do their jobs and actually pay me for the hours I worked, I am contemplating legal action if I do not have my full pay by the end of next week. I have borrowed hundreds of dollars from family members trying to keep afloat while they figure out how to cut a paycheck. I am not sure I would accept any more employment from them if I can't count on being paid properly and on time.

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anyminous
, US
Aug 18, 2011 3:26 am EDT

this company is a complete mess... one time when i was due for a raise i was removed from a post and not even called or anything. 2 managers showed up (ops field supervisors managers what ever u call these rent a cops) and told me the client complained yet it was never braught to my attention. I was making ok money and forced out of a post and a new guy took over making less worse of all I had to train him and i did because i needed the money. Very wrongful doing on the part of the company. I was later (after weeks of filling in for vacatinos) moved out to a post making min wage then again in 30days when my raise was due, guess what? my pay went down 50cents instead of up im tired of this company they're horrible and they don't do their jobs. All they do is pass the buck and pass the blame onto a security guard they don't respect us nor do they defend us when we do our jobs right. Often times I see lazy guards who come to work to sleep keep they're jobs while people who do their paper work and call supervisors get demoted fired complained about or something a;lways happens... they start with the fear trips were they check ur license and stuff like every night to scare u into not calling. It's really lame and immature. They're like children and you can't complain about things cause they will look for every loop hole in the book to try and fire you. Thats how they solve a problem in this company they leave the sleepy heads on site (becuase they're sleeping and never call anybody) and run off the real hard workers who belive in working hard with true honesty and the sweat of they're foreheads. This is a very bad business. I'm even afraid to say wich state i work in incase these fools check on this and come harass me. I won't say becuase we are all in fear of looisng our jobs anytime WE DO OUR JOBS.

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M. PACE
, US
Jul 29, 2011 3:22 am EDT
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Everyone, if you want to hear a complaint about this company (YOU GOT IT)!
All statements are fact not fiction. This is my story, not only was I trained by drug addicts and talk about professionalism try iliterate low class parasites. At the job site where I worked I've seen many people come and go and the same goes for site supervisors. Speaking of the site supervisor, my supervisor ripped me off for $500.00. Thats right! He gave me a sob story and I fell for it. Shame on me. I figured that he would pay me back seeing we worked at the same site. Not only were some people having sex on the job they were smoking pot on day shift knowing theres cameras everywhere. Just to let you know I was the only officer who received an outstanding review letter from this site. I did have one co-worker who was normal and I feel for him, thats if he still works there. I now work for a well rounded company and put all this behind me but I DO WONDER HOW IN THE HELL DOES THIS COMPANY STAY IN BUISNESS?
Thank You, Freebird

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Contratcor
Pheonix, US
Jul 21, 2011 4:47 pm EDT

The difference between a "Security Guard" and an " Officer" is nothing more than semantics, stop trying to sound upscale to stroke your own ego. You have about as much power to do anything as a 4 year old child, you are not law enforcement nor any kind of POST certified agents of anything, you are a breathing body that wanders. 99.9% of every private security company out there is garbage with shoddy treatment by the employer and less than sub standard pay this company is no different than Securitas, Guardsmark or Pinkerton (Government contracts not withstanding). Want real pay and an actual job securing something obtain a security clearance, get weapons qualified through the DOD and work as a contractor. All of these companies love to act like they are the SWAT team of security and try to imply being some high speed CIA operators, none of witch is ever the truth.
It is just a minimum wage job with very little future and a staggeringly high turn over rate. Want to be a COP then apply, want a job just to get by or make extra cash then there is Security... Argue if you will but in the end that is all it is..

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Nobelsensei
san fran, US
May 14, 2011 7:43 am EDT

I worked for Danny Sola of San Diego, CA. for 2 years; I agree that he is unprofessional, uneducated, untrained and rude. Many times on a regular basis, myself and other coworkers were not paid back pay, overtime, vacation time, etc. as per law. Lot's of stonewalling, denials, delays, etc. when asked about my back pay; only when I mentioned that I would go to the Labor Board, and only 3 months later did I get reimbursed the $400 owed, and then, was told that it was a 'bonus' check!

Moreover, when I took pics and reported unsafe working conditions such as loose barb fence razor wires at eye level on common pathways at an industrial site, nothing was done about it. Then, weeks later I was fired, most likely for whistle-blowing on unsafe work conditions. There were also rusty nails protruding out of loose wooden boards strewn all over the exterior ground. Then, along other walkways, sharp sheets of stainless steel with their keen edges and corners stuck out and could easily take out the legs of those walking by and make a bloody mess. Chemical leaks in the back of bldg. (see attached pics)

Worse of all, all of us had to sign legal waivers waiving our meal and rest breaks as a condition of employment with U. S. Security Associates, which directly violates CA. labor laws which I think is very shady. If you are seeking security work, go elsewhere; it's just not worth suffering all of the abuses and shadiness dealt out of this company's management. You'll never get correct or proper pay for your hard-earned wages unless you keep on top of it and go to the Labor Board for assistance.

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mikeso3691
Lakeland, US
Feb 04, 2011 12:25 am EST
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@Texsecoff, Just because you have no problems with USSA does not mean no one else doesn't. USSA is always good with the pets, like I see you are. I have been working with the company for almost 12 years. I have seen things that would make you whimper in the corner. If professionalism is a must to be hired through USSA, and you claim these people have grammar problems then who dropped the ball in the hiring process? You my friend are the idiot. These people are just pissed off and as they type and they make legitimate errors due to their anger. Does that mean they do not care? Probably not at the moment! I have been a supervisor and a Regular Officer and with both positions I see faults in the company. A person can only be treated like a dog for so long. Sometimes it calls for us to bite back, instead of barking. I am pissed that you would even make a comment like that and claim to represent a company like USSA! [censor]!

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Texsecoff
, US
Dec 10, 2010 1:58 pm EST

I've worked for US Security in Dallas for over 5 yrs. Started as an officer and worked my way up to supervisor. I have never encountered the problems some of you are describing; however, the grammar and spelling used by some on this board is atrocious. YOU are the embarrassment! I would not hire ANY officer who would not take the time to verify spelling on a written document. The submissions by some of you describe why you seem to have problems with USSA. One of USSA's requirements before being hired is the ability to "read, write, and speak English fluently." If you cannot follow this rule, the company erred in hiring you as an officer in the first place! I agree with Soldice completely. A little professionalism on your part will go a long way in the security industry. Maybe not with USSA, but there are many security companies out there. The good ones only hire the best. Before you complain about your next company, perhaps you need to look into the mirror...

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WhatcanIsay
Houston, US
Dec 06, 2010 5:54 pm EST

Actually, if you read the laws correctly, you must be an employee for at least 12 months and work at least 1250 hours during the 12 months before the start of the program. WIth that said, 99% percent of all companies require documentation of any type of leave request or use of FMLA before it is actually used. Just because you have diabetes, doesnt provide you with the right to take off sick and not be held accountable.

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WhatcanIsay
Houston, US
Dec 06, 2010 5:47 pm EST

You sound as though you have nothing to gain and you are just a security guard, not a security officer as most of us are. Learn to use grammar if you are going to criticize someone or a business.

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SecPro
San Diego, US
Oct 29, 2010 2:44 am EDT

I agree with Soldice, before accusing anyone of being uneducated look at yourself in the mirror. Also, most Security companies have policies regarding tardiness and absenteeism. Most employees do not bother in reading their company handbooks. There are professional ways of taking care of these types of issues and not sounding like a Whinny little kid. Grow up...And that all i got.

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Timmy Tommy
, US
Apr 12, 2010 10:17 am EDT

Us Security Associates is Marietta Ga suck even worse! they treat thier employees like slaves and gives them no respect! They need to shut that Marietta Georgia Us security Office down before someone gets hurt! you can't talk to adults in that fashion!

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yeehaw
escondi, US
Mar 29, 2010 7:56 am EDT

i have also worked there and had many of problems with them from being cheated out of pay to being told i don't work after i have already drove 30 miles to get there in traffic this company is a joke and all the guards where i work have had problems with the same lady solita in san diego office but she is still there i am sure that walmart wouldn't even hire the upper people for this company the guards do all we can and then the office workers screw us over

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Soldice
Houston, US
Mar 08, 2010 7:46 pm EST
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Basically a professional approach will solve this issue, and many other issues. I also feel that if someone is going to make a comment on this site and say that people are uneducated, well they should at least be able to have some grammar of their own. I have heard a lot of very bad things about this company, I also start tomorrow. I'm concerned but hopefully if I have any problems I will be able to take a professional approach to any of these. If you feel that your supervisor is under trained and you can do better then him, well then do it. Don't whine about it, just take their job and get rid of them. That's how I see it!

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thedesigirl
, US
Oct 13, 2009 1:30 am EDT

i've had the same problem with the company. they reduced my work hours. and when i filed for unemployment they said i voluntarily quit.. wth/...? i was told this by an unemployment worker.. it came to me as a surprise. i filed an appeal with the unemployment office the same day and told them i still have my uniform and my work ID which they were supposed to take back if wasn't with the company any longer. and within a week i got a letter in the mail that there was a lawsuit being filed by a previous worker in nor-cal stating that mohammad was being sued for not giving breaks on time. for making employees do the overtime work without getting paid.

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Sharon Toriola
Houston, US
Jul 03, 2009 10:21 am EDT

The Houston office the people whom work there are very un-professional, rude, ghetto, and very stupid I think that the owners should look into why they cant seem to keep employees.