My now husband and I applied for our passports March 4 and March 7, respectively. We were married May 26th in Kentucky and were planning on leaving for our honeymoon May 29th for Mexico. At the time we applied, we were told that we would receive our passports within 10 weeks. When we had not received our passports May 11th we emailed explaining our situation and the urgency in which we needed our passports. We were emailed back May 14th with a message that said our passports were being expedited and would be expressed mailed when complete. When we still had not received our passports on May 22nd we again called. We were told that a message would be sent to the office in which our passports were located explaining the urgency and were told that they would be sent over night to arrive either Friday May 25th or Saturday May 26th. All of this leads to the fact that we did NOT receive our passports. We were very lucky that we were able to reschedule our honeymoon and were not out the complete $2800 we paid for our honeymoon trip, but rescheduling cost us over $500.
Thankfully, my passport was expressed mail Wednesday May 30 (yes, a day too late), but my husband has still not received his. We are very frustrated! My husband called today to determine were his passport was in the system and when he could expect it to be delivered. The person whom he talked with told him that it had not been processed any further than when he had called May 22nd. After being told 3 weeks ago his passport would be expedited, we have still not received it.
The whole passport application and processing system is crap!