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US Cellular / Beware of US Cellular tactics!

United States Review updated:
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When I was in NC I had US Cellular phone service for several years. My phone kept disconnecting and they said a new phone would pull in all the new towers.

I accepted a new phone, not knowing that it renewed my OLD contract, which had all kinds of original "agreements" that was not on the new sheet they had me sign. Several months later I accepted a job in Florida and guess what--US Cellular isn't IN Florida. When I have phone problems where do I go--nowhere. I'm still being billed NC utility tax and haven't lived there for over a year! Although I've payed many times the value for this phone (very basic--no flip, no camera, no nothing--it's a PHONE!), they insist on wanting to charge me a $200 cancellation fee. I dug through my old files and sure enough, on the ORIGINAL contract, they said if I moved to where they weren't TUFF! All the numbers have now rubbed off this phone. This summer as soon as June rolls around I'm going to throw the damn thing as hard as I can into the Atlantic!


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N  12th of Aug, 2009 by 
Agree Disagree 0 Votes
Cellular phone service taxes are determined by the area code for your phone number not by your address. You can also have two different phone numbers with area codes from two different states resulting in being charged taxes twice.

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U.S. Cellular Logo U.S. Cellular
Customer Service
8410 W Bryn Mawr Ave Ste 700
United States - IL60631-3486
+1 888 558 1878
+1 608 282 1575
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