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UPS Canadatotal incompetence

Called to have address changed as found out that UPS doesn't ship to PO Boees and $6 charged to make the change. Delivery gets delayed. Then online status says depot closed and delivery delayed so no further updates then I call and some woman with a heavy accent confirms address and house NOT apartment twice. Next day delivery scheduled - doesn't happen. Wife calls and now they say not until following Monday - a week after package comes into town- wtf?? I call royally pissed and told the same. Bunch of idiots who probably have no high school education and can't find a job elsewhere. Escalated calls are a joke as they repay the same crap and don't care.

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Jan 09, 2015

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