University of South Africa [UNISA]readmission after being phased out

My name is Wendy student number [protected] registered BA in Environmental Management. I was phased out due to not accumulating enough credits in 2014 and given option to do annual course or accumulate 48credits to be re admitted back to my course. I completed this annual course in June 2016 and have completed the form attached the academic records and submitted it to re admission fax number since then until now 2017 I still have not been unblocked. I have faxed numerous times emailed numerous time still nothing. I seriously want to finish my course. Please help.

Feb 03, 2017

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