Hi am having the most funny mad experience ever in ufw in Sydney, Rose bay.. !!!
I purchased a matrass that is to firm. I am trying to exchange it according to return policy on web..
Two sale assistans lie and lie to me several times making compleat nonsense.. trully, it is hysterika... :)
Here it is...
(Just to note, the policy about return is obviously created to attract customers.. right or wrong, that is the information on their web : if your not happy with the matrass and if it is in its original condition and packaging it is ok to exchange)
The person that i have been dealing with in first place, after hearing my story, trying very hard to avoid me. His partner keeps telling me on phone that this person is no longer in store, that he is absent forever, as he dealing with deliveries from now on only .. suspicious i am entering the store in 15 min, as i live near by. Both of them are standing in a store, looking at me with their breath bated..
Ok i said, never mind, noticing that one of them around 20 years of age and the other around 60 :) perfectly fine in that conspiracy together regardless of the age difference..
So as one of them going away to a delivery duties forever, i am talking to the other.. he is trying to justify by relocating guilty part on me, bring to my acknowledge, that the matrass, that i wish to change, they no longer can resell for original price.. that they have to loose money by reselling it.. than he added that it is a shame on me for trying to change it.. as i am starting to feel really bad, he adds, by asking me about my feelings if i am though have buy a matrass after somebody else.. :) :) :)
Well i said, it is not my rules. It is your company rules, that are clearly stated on a web agreement about returns.. Yes, he said it is a rule, but what if everyone try follow that rule. As he looking at me with anger, i am leaving him, and moving with hope catch the other gay, that still trying to run away from me.. The 20 year old gay..
As i am reaching him and talking to him, i am rediscovering that all returned matrasses get send back to warehouse, that it is ok to change a matrass .. than he added that he has to check with the owner of the store prior my exchange...
ok i said.. but who is the owner???? Isn't he is in Canada.. ? Maybe a manager i am asking?. No, replaying the younger gay.. a big boss..! the owner..!
As we finished agreement about asking permission to exchange my matrass from his majesty "big boss", the older gay catching up with us proclaiming with importance on his face, that he can do a big favour for me, exactly, taking my matrass under store shelter and resell it for a lesser price, precisely he said for what ever price it can be sold as a second hand...
ba ha ha ha ah...
I meeeeeen come on!!! Dont you think it is the worse ever.. ! :) :) :) :)
So there is the new return policy for ufw : if your not happy with our product, we not only can exchange it, but we will accompany it with a cirque du soleil...
The story follows..