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The good, the bad, and the ugly - discover what customers are saying about UMG Buyers Edge

Welcome to our customer reviews and complaints page for UMG Buyers Edge. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with UMG Buyers Edge.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used UMG Buyers Edge's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with UMG Buyers Edge, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with UMG Buyers Edge. Your feedback is an important part of our community and will help others make informed decisions.

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2:42 pm EDT
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UMG Buyers Edge Unauthorized Credit Card Charge

1) Unauthorized charge of $1.95 on close-of-business Friday, (operators strategically not available on weekends) and transaction posted on the day after the end of the billing date cycle (credit card paper-copy of the statement not available for 1 month).

2) Illicit business that charged a membership fee without permission or knowledge of this transaction.

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9:36 am EST
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UMG Buyers Edge unwanted orders charged to credit card

We order on internet at times and charge to our credit card. Well we was charged 14.95 from UMG buyersedge and permission interactive is the other site involved.

When I called about it neither site could give me the name or site we ordered from.

They said we opted for it for 30 days and never emailed them to cancel.

They or any other company sould be allowed to place these adds on the site unless they let you select to purchase instead of them automaticlly doing it and you not knowing this is happening.

This needs changed.

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9:22 am EDT
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UMG Buyers Edge Beware and stay away

I too am a victim of UMG Buyers Edge, an affiliate of United Marketing Group. They are withdrawing an unauthorized 14.95/mo from my credit card account; information apparently purchased from the good folks at AsSeenonTV when I purchased a Prayer Cross for my wife (not too happy with them either) Beware of both.

I called UMG Consumer Service and was told that they withdrew from my account using only the last four digits of my card number and couldn't do anything until I gave them the entire number. After sparring with them for several minutes they agreed to cancel the "contract" and credit the "purchases". I never could get them to understand that I never entered into a contract with them and made no purchases. Next stop, AG's Consumer Fraud division.

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10:51 pm EDT
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UMG Buyers Edge Unauthorized charges on my debit card

I just looked at my debit card transactions and it listed $14.95 on yesterdays as UMG Services, I have not used my debit card for a few days, I don't know where they stole my card information, But it will be reported to the proper authorities as well. I will now be required to get a new card because the information on this card is no longer safe.
When I Googled UMG fraud there were tons of complaints about their unauthorized charges. How can a company get away with doing this for so long?

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barb
Redmond, US
May 09, 2009 12:04 am EDT

I just tonight found an unauthorized transaction on my account by UMG Buyers Edge, which I have NEVER heard of! My bank's automated services only go back to February, but they've been taking $14.95 out every single month since then, and probably before. I'm trying to work up the nerve to check out my statements which I never do, (I know, STOO-PID!, but i have emotional problems which make me get crazier trying to do them...believe me i've tried numerous times...but I always knew, I thought, how much I had in my account, and I didn't have to worry, I THOUGHT! that's what I get for thinking...my account has been cleaned out but i've been too overwhelmed to figure out how! Well, now I know one of the sources...How can this be legal? I just read on [redacted] that these fraudulent creeps get our credit card, debit info, etc., from a third party, usually a legitimate company! Legitimate? hmmm

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6:48 am EDT
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UMG Buyers Edge Fraud

UMG somehow got my credit card number and has been billing me $14.95 per month for 7 months. It usually appeared as UMG*RX which appears to be a co-pay for medicine... or UMG*Money Ahead

I called my credit card to reverse these charges and they will do it but I have a lot of hustle because the only way they can stop the charges is to issue a new card. That means I have to go to eBay, PayPal, Sprint, Sirius, Web and domain hosting accounts... plus some other automated billings and change my credit card number to the new number to prevent those services from being disrupted.

When I googled umg fraud there were tons of complaints about their unauthorized charges. How can a company get away with doing this for so long?

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coljack
, US
Mar 29, 2017 1:00 pm EDT

Found a Charge for $19.99 on my CC from UMG*Edge. Not recognizing the company or the charge I called them. I was advised it was for a membership that I neither authorized or want. "Arthur" agreed to put in a cancellation and credit on 3/29/17 @13:49 hrs.How do they get away w/ this ?
Just look at the complaints.
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Pearl B Hunter
Auburn, US
Aug 19, 2016 7:28 am EDT

umg*edge has been charging capital one account $14.95 a month since march of this year. I never signed up for any of their services, I don't even know who they are. How do I get that money credited back and stop them from future charges?

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David Fitzpatrick
, US
Jun 16, 2016 4:05 am EDT

I noticed in my checking account that these people have been charging my account $14.95 a month. I called them to find out who they were and how they got my account and she couldn't give a straight answer. Their #is [protected]. They did not have my name on file or my phone.number to have them stop . Now I have to go to my bank to file a dispute.this is BS.

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canemel
Pembroke Pines, US
Feb 17, 2010 8:24 am EST

I review my credit card statements almost daily. I noticed a charge for $ 11.99 from UMG Buyers Edge. It seems that if you purchase something on-line, they somehow acquire your credit card information. Through this website, I learned that this company is famous for this practice. I want these charges stopped.

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wayne
,
Nov 12, 2008 5:35 pm EST

don't know the origin of this bogus company but they got my credit card and took out 15 dollars and set it up as a monthky debit reported them and cancelled my cards hope them their spouses and whoever is involved burns and rots in hell

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ToniKeys
Crete, US
Jun 23, 2014 5:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My dad has been accidentally paying UMG EDGE 14.95 a month for at least a year and a half now on his Master Card, according to the amount of statements he's looked at. He has no idea who this company is nor did he ever willingly purchase anything from them. He just noticed the charge on his bill today which he assumed had something to do with his phone company. So now I'm on hold with the credit card company to report a dispute or fraud or whatever. Been on hold for 20 minutes so far. I showed my dad all the complaints on the internet from this UMG EDGE stuff. We'll see what happens.

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s piersall
Rahway, US
Jul 19, 2010 1:21 pm EDT

these people say that I filled out an authorization after I bought over the internet.

I never use these tack ons so I know I didn't do it.

they charged me for 2 years and only gave me back 6 mos.

they said they sent thier liturature but I don't have it and have never seen it.

The service they offer is of a nature that I would not ever use anyway (discounts)

They got my information fron something i legimatly bought and just ripped me off.

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nold
Seattle, US
Aug 17, 2011 10:06 pm EDT

Just settled one complant with UMG EDGE after being charged $14.95 each month for the last 6 months.
A week ago I Purchased Flex Seal a product seen adversized on TV and the next day received a call telling me I was a valued customer I would receive $100.00 worth of credit or something not exactly sure what it was they were offering.. I immediately recognized this as a scam by UMG EDGE having just delt with and finding out how EMG EDGE gets your name, phone number and C/C number and then calling you with a promise of sending you something free or at a reduced cost and now they have you hooked, and you don't even know it. This is a marketing ploy done by partnering with other another company just to get your info. They don't explain that by excepting their " valued customer gifts " you are enrolling into and now paying for some kind of a buying club membership. They send nothing explaining how I would save with a membership in UMG EDGE, but they didn't missed one month of charging me $14.95 for belonging to their phony buying club.
If you will notice their are hundreds of complaints about this company over many years and I haven't seen anyone at all saying how they have actually saved anything by belonging to EMG EDGE buyers club...
When you get their call offering something extra as valued customer's REFUSE IT at all costs.
You can also call [protected] if you find you have been charged by UMG EDGE and tell them you want credit for all those charges and also them you want to be removed from their marketing call list FOR EVER and absoultely never ever be called again...
You can also call your credit card and dispute these charges as I did. I believe most credit card companies have recerived so many complaints about UMG EDGE it should be no problem having these charges taken off your bill. GOOD LUCK

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United Marketing Group
, US
Jul 06, 2010 4:18 pm EDT

Your concerns have come to our attention and we would like to resolve these issues to your complete satisfaction. We are currently researching the matter and will be in contact within 48 hours with a complete and satisfactory resolution.

Sincerely,

UMG Customer Service Team

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B4R$EAL42
Greenville, US
Jun 26, 2010 7:43 pm EDT

Thank you Nicki2010 for providing the correct number to UMG EDGE I called and cancelled the bogus account that I didn't know existed. This is is the second time this has happend to me and now I am afraid to give out my debit card number. My account has being debited since January 2010 and I have received no beneifits at all. When I called to cancel I was told a $25.00 coupon was mailed to my address to use for future purchases however, I never received it. According to the representative I spoke with, the envelope would have been from Buyers Edge. I open all my mail including junk mail but have not seen any correspondence from Buyers Edge. To the vendors who are allowing this company to run a scheme on their repeat customers are simply stupid. I want all my money back that was taken from my account. I was doing a lot of ordering on-line so I asked UMG EDGE what store did I purchase this coupon from or the vendor and they were unable to tell me. That's kinda fishy, don't u think but they could verify how many times they had used my account and they were also able to give me the date I allegedly I signed up to have my account debited, but not what website I was shopping on at the time of the incident. Folk always tryng to get something for nothing, times are tough for all of us but that's not an excuse for organized fraud.

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7:26 am EDT
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UMG Buyers Edge Fraudulent charge

Checked my bank account this morning and noticed 11.99 for something called UMG Buyers edge. Did a quick Google search and saw a lot of complaints for them. Got a phone number and was talk to someone as to where they got our information. I thought for sure it was stolen somewhere.

Well, apparently my wife had bought something online from a website called Personal Creations (http://www.personalcreations.com/home.asp) more than a year ago. So they did have our information for a credit card we had used. However we never authorized anything else.

The only good thing so far was that the person on the other end of the phone line said we would be refunded immediately and the charge would be taken off. However UMG has 50 different web based businesses, like Personal Creations, and I would suspect that all of those subsidiaries owned by UMG try to pull the same fraud hoping a small charge of $11.99 won't raise a flag.

I called this morning so we might not be refunded the charge, but at the very least they were not hostile on the phone (unlike myself!). The number I called was [protected]. If we don't receive a refund I will post something, although I think I am going to the bank to block any and all charges in the future for this company.

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jeswog
,
Nov 09, 2008 12:13 pm EST

Looking over bank statments found 6 months worth of 19. 95 monthly charges to my account from this umg buyersedge. My husband and i know nothing about these charges. Google search found several complaints. Thanks for all the info. Wish me luck.

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Nancy Fox
Grand Prairie, US
Feb 18, 2009 9:27 am EST

I purchased a virus protection and ended up getting unauthorized charges for reservations, shopper discounts and buyersedge. Not good. Am still fighting. Got one refund and they took out another.

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jane purdy
, US
Jun 30, 2009 1:23 pm EDT

I dont have any idea why im being charged or what for

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nothingness
1120 NW 12th Ave., US
Jul 19, 2011 9:10 pm EDT

I have been charged $14.95 a month for the last 6 months wihtout my knowledgable consent. The Company UMG-Edge had no record of my account when I called them at [protected] but found it by giving them my card number (figured they already have it, can't hurt). I only discovered the transaction by reviewing my transaction history and that's also where I found the phone number. The Company cancelled my account and said the payments would be credited to the card. I will let you know if this doesn't happen. I was polite the whole time, so let's see if nice guys finishd last. Also, I called my bank and put in a request to block payment to the recipient.

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5:30 am EDT
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UMG Buyers Edge Finally cancelled

There real name is united marketing group phone number [protected]. I finally got a hold of someone and asked them to pull up my account. She cancelled my membership and credited back 2 months. We will see if it happens or not at least I now who I’m dealing with to cancel and how I got coned in to this nightmare. My insurance company offered this perfect home savings and they never send me info they just take out 11.99 a month from my checking each month. I called the bank and they can not stop it with out a letter stating I cancelled this contract with the company. Kind of hard to do if you can't find them. Thanks to this web site I found them. THANKS GUYS.

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