Ultimate Iron Works / Sold me an inferior entry door
I also made the mistake of purchasing an iron entry door from the infamous Richard Wallace. Delivered as promised and the door looked the part. Then the spring rains came and when the rain ran down the window it ran directly onto the entry floor. Called Richard who promised to fix the window and a date was set. No show. another date was set. No show. Then richard stopped taking my calls. I stopped trying for a while then in the rain storm last night 9/2/10 I called again and Richard answered. He began resiting to me my BBB complaint against him and told me that the water issue was my f__k__g problem. As I was hanging up the phone I am sure I heard him invite me to Dallas for a nice warm face to face meeting. What a swell guy. Richard Wallace should not be in business and I will continue to tell my unfortunate story until I hit the right cords with the right people. I am very sorry that others have met wth the same fate/scam.