The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Tropical Grand Vacations / Free holiday to Orlando

1 England, Hampshire, United Kingdom Review updated:
Contact information:

I had a random call to my home number today informing me that I have won a holiday to Orlando for 5 days and Fort Lauderdale for 3 days. I was told the discounted price and given a website to look at. I was then passed onto a Supervisor for verification. She wanted me to pay £498.00 on my credit card and then she would send me a package detailing the holiday. I told her I wanted to discuss it with my husband. She basically accused me of not being able to make a decision on my own! How rude! She then dropped the price to £390.00. I told her that even if she dropped the price to £10 I would still want to discuss it with my husband first. She then put the phone down on me!

Does anyone have an email address that I could write to to complain about this? I have found one for customer services on but I really wanted to send it to someone in authority. Thanks.

Sort by: UpDate | Rating


  • Li
      13th of Aug, 2008
    0 Votes

    i had the exact same thing today, a american women rang me, it started off with a recording saying i had won a holiday to florida going to dayatona, orlando etc. they offered it to me for £498 for 11 nights i then asked to call them back so i could think about it and they said no its a one off chance. they then asked for my card details and i said i do have that money in the bank at the moment and she put the phone down on me. WHAT A SCAM!

  • Ke
      3rd of Sep, 2008
    0 Votes

    Been there! I posted an add here and got very good advice about how to get my money back. The vacation company has approx 6 alias! I Called my credit card company Master card and complained. They hired a mediator and got my money back! Roses to Mastercard for the great job! Incoidently if there is any doubt that this might have been a legitamate company, I recieved an anyonous email with the word LIAR written in it. Very unproffessional and a real company would never respond "anyomously" or in such a rude fashion. Scam artists always show their true colors folks!

  • Le
      17th of Sep, 2008
    0 Votes

    Being new to the whole credit card thing, I got sucked into spending $598NZ. I know it sounds really imature of me, and I mustve been crazy at the time! I am now finding it really hard to get my money back. Can anyone please give me advice?? Begging for help, LeeAnne

  • Ir
      1st of Oct, 2008
    0 Votes

    can anyone give us any advice to reclaim our money back from this scam company? we were complently taken in by this. at this time we don't need to lose any more money!! any replpys would be very welcome. police in america will be investigating this very shortly as we have been in touch with them. XXX

  • Ti
      20th of Nov, 2008
    -1 Votes

    We are not a scam..When you are ready to travel email your dates to me personally and I will book them for you

  • Aa
      9th of Apr, 2009
    0 Votes

    I have just received a phone call (London UK) from someone who claimed to be from Calypso Kay resorts in Orlando. He said I had won a wonderful award. when I asked where he got my number from he said from partner credit card companies such as visa, mastercard etc. I said I want to know exactly who gave him my number. Her was very persistent and I was too. I wanted to know where this company got my number and why they were calling me. Eventually he put my number down.

    Someone somewhere is selling our phone numbers to these companies.

Post your comment