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[Resolved] Tripsta / call service

1 Athens GREECE, Greece
Contact information:

I tried 5 call centers from your contact details on each i was more than 15 min avarage left on hold no answer.

I need to change my flight dates and no posibility to get service from you .
Its Shame you are authorized tourist office . that should be not allowed for offices with such an bad service . I will find my way to make complain at IATA about you .
Even the confirmation emails that you get my email doesn't work !!!

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Tripsta Customer Care's Response, Jan 11, 2018

    Good day,
    We are sorry to hear your feedback.
    This is not the kind of service that we pride ourselves on and it is certainly something we would like to investigate further. We will private message you to obtain some more information and also welcome you to contact us so that we can resolve this issue for you.
    The tripsta team

Me
Jan 2, 2018

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