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Toshiba Neutron Television / worst after sales service!

1 India

I have bought Toshiba Neutron 3 years back , from second year it had problem of on and off. Now suddenly its dead on 13th Sept 07 , Toshiba don't have its service center its with Videocon we called them thrice and the person comes after 3 days , he is usable to fix the problem and says that they don't have the part they have ordered for the same, After a week we called the customer care and ask about the person they said he has not reported to them, after two day the person comes and same story no part available, and ask us to get the TV to service center, next day 28th Sept 07 we took it to service center [complaint no.4494] till now 15th Oct 07 the part is still now available with them. Its more than a month we are after these service center people and they haven't taken care of the complaint till now.
Its a worst service one could get for a product he believed in.

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