Time Life / Bad Business Practices or Incompetent?
I ordered 100 Classics for Relaxation (a 5-CD collection) from Time Life at the introductory price of $9.99. This meant (even if I didn't know it b/c I didn't pay attention when I ordered, but that's my fault) that I was going to receive, and be charged for, add'l CDs from the same collection regularly. Well, today I received my first "add'l CD", which, if I don't return it to Time Life, will cost me $24.99 plus S&H. Imagine how surprised I was when I realized that this "new CD" was the exact same CD as one of the original five CDs. I am not sure what's worse: If Time Life screwed up and accidentally sent me the same CD again or if Time Life does this on purpose thereby basically scamming the customer who doesn't get any additional value but is charged a hefty $25. They are either incompetent or their business practices are questionable to put it politely.